Orthopedic Patient Care Coordinator-LH Orthopedics Bowie

<p><strong>Position Objective:</strong></p> <p>Orthopedic Patient Care Coordinators perform a variety of administrative and clinical tasks to help provide care to patients, support providers, and keep clinic operations running smoothly.</p> <p><strong>Essential Job Duties:</strong></p> <p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</p> <ol> <li>Proficient and correct use of all facets of medical practice software to ensure the integrity of patient database information.</li> <li>Participates in department clinical outcome projects as well as process improvement initiatives of care management.</li> <li>Implements and coordinates patient care needs to facilitate the plan of care.</li> <li>Demonstrates commitment to work partners to help each other reach mutual goals and learn from each other. Demonstrates actions and behaviors that consistently promote trust, respect, and a positive attitude and promote team morale.</li> <li>Assist physician with special projects and administrative responsibilities as necessary such as organizing meetings, depositions and lectures.</li> <li>Responsible for the assessment and coordination of patient care for the achievement of patient outcomes.</li> <li>Consistently verifies patient appointments, insurances and in office procedure authorizations. Consistently edits and mails various letters to patients including surgical posting and instructions. Triage patient calls in a timely manner.</li> <li>Assist with physicians, physician assistant, and other disciplines involved with care of the patient to foster a coordinated approach to patient care.</li> <li>Responsible for communicating with physician regarding any changes to the medical plan of care to avoid any delays.</li> <li>Demonstrates the I.C.A.R.E. behaviors to improve the patient’s experience.</li> </ol> <p><strong>Educational/Experience Requirements:</strong></p> <ul> <li>High School Diploma</li> <li>Must be able to demonstrate basic personal computer skills</li> <li>One year of clerical/billing experience in a medical office setting. Medical records experience strongly preferred. Must have excellent communication skills.</li> </ul> <p><strong>Required</strong><strong>License/Certifications:</strong></p> <p><strong>Working Conditions, Equipment, Physical Demands:</strong></p> <p>There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.</p> <p>Physical Demands -</p> <p><strong>The physical demands and work environment that have been described are representative of those an employe