Refractive Team Lead

About the Practice:
Heaton Eye Associates has been serving East Texas vision needs for more than 40 years, with three locations offering state-of-the-art technology and services, including primary vision care, pediatrics, oculoplastic, glaucoma, cosmetic, and world-class laser surgery. Recently, Heaton Eye was named Best Place in East Texas to have LASIK by Tyler Morning Telegraph readers. Our dedicated physicians strive to enhance the quality of our patient's lives by providing reassurance, improving and maintaining vision, and preventing blindness through treatment and education.

About the Area:
Our East Texas locations in Tyler, Longview and Athens offer year-round activities the entire family can enjoy. In Longview, you can experience Texas' rich history and culture. Tyler is surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers. Athens, whose tagline is Hamburgers-Heritage-Texas, has the charm of a small, southern town while still retaining many qualities of a larger city and is home to the East Texas Arboretum and Botanical Society.
Job Summary and Responsibilities:
Responsible for overall operations and management of the Refractive Department. This responsibility includes management of Refractive Counselors and any other staff directly involved in the care of patients in the refractive department to include the authority to hire, coach, counsel, evaluate, and discipline. This individual must also demonstrate ophthalmology knowledge as well as management knowledge, skills and perform duties such as liaison to physicians, vendors, internal and external individuals, and patients.

Experience:
Minimum of 2 years in leadership role.
Prefer experience in leading sales team or meeting/exceeding sales goals.

Education:
Require a bachelor's degree in healthcare or business-related field.

Qualifications and Skills:  

• Excellent communication skills with strong emotional intelligence.
• Able to multitask.
• Excellent time management. 
• Inspiring leader, able to effectively direct and motivate a diverse team.
• Experience meeting or exceeding sales quotas or goals.
• Knowledge of practice management software NextGen.
• Neat, professional appearance. 
• Dependable, self-starter.
• Detail orientated with the ability to create reports.
• Bilingual preferred but not required.

Performance Standards/Responsibilities:  

• Responsible for management of profit and loss for Refractive Department.
• Responsible for prevention of injury or harm to self, patients, visitors, and guests.
• Full accountability and responsibility for Refractive initiatives.
• Develop policies and procedures.
• Coordination for the Refractive Department schedules, flow, processes, and overall patient experience.
• Lead, organize, and direct patient education.
• Participate in health fairs and other community events as directed and appropriate. 
• Patient care.

Salary:
$55,000-$60,000+ monthly bonuses 

Benefits:  

• Affordable Health and Dental
• Vision Care
• Life Insurance
• PTO
• 401K