Sr. Distribution Support Rep.

Job Description

Distribution Support Representative 

Work Location: 1769 Sands Place, Marietta, 30067 and 2525 Old Alabama Rd, Austell, 30168 

Job Summary

The position provides administrative support to the Metro West Distribution Area 

Job Responsibilities include:

• Answer phone calls in a professional and responsive manner, accurately assessing the relative urgency and priority of each call and follow through to ensure the customer is appropriately handled
• Onboard New Employees utilizing I9 procedure
• Point of contact for building maintenance and housekeeping
• Support Management team 
• Serves as the timekeeping administrator
• Coordinate meetings by scheduling conference rooms, handling catering requests, reserving audiovisual equipment, etc.
• Help sort and distribute incoming mail
• Maintain a high level of customer service by coordinating internal and external customer requests
• Handle iExpense for the group (expense statements, mileage, procurement card charges)
• Order office supplies
• Maintain confidential information including archiving of business records
• Update on call information in ARCOS
• Support SERP activities by assisting with manpower tracking, logistics, and other duties as assigned with potential for overnight travel
• Support Region SERP activities by assisting the Storm Center with the creation of Storm Teams in Manpower Tracking and other support duties
• Be able to coordinate supervisor on call schedule – work with engineering supervisors and team leads
• Maintain NJUNS system
• Candidate must be available to work overtime during storm duty - this could include evenings, weekends and/or holidays. 

 Job Qualifications

Education

• High School diploma or equivalent required
• College coursework and/or degree are a plus.
• Certification as an administrative professional is a plus.

Job Experience

• At least 2 years of administrative/secretarial experience supporting multiple managers and staff in a business setting preferred.
• Prior data entry and reporting experience.
• Previous experience using an online time recording system/software preferred.
• Expense reporting knowledge a plus.
• Experience working with a diverse group with multiple needs preferred.
• Suitable years of experience working within dispatching and systems support is a plus.

Knowledge, Skills & Abilities

• Candidate must successfully qualify on the EEI SASS test.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Knowledge of Oracle HCM, ARCOS, MAXIMO, JETS, CAMP, GRITS desired
• Experience with CSS preferred.
• NJUNS
• GA 811 Locate tracking
• Effective communication skills
• Excellent customer service skills
• Organizational skills-maintaining calendars, scheduling/coordinating meetings
• Ability to prioritize tasks
• Ability to solve problems in a timely manner
• Team player by assisting in other areas when necessary
• Ability to adapt to a changing environment
• Flexible, multitask oriented, ability to meet deadlines, work with minimum supervision
• Knowledge of Company operations, policies and procedures

 

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe,