Cochlear Implant Consumer Specialist - Denver, CO

 

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands – Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron – we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

 

Denver, CO

Cochlear Implant Consumer Specialist

 

Field Force Professional: The Field Force Professional is primarily focused on sales and lead generation, also offering onsite technical support to customers in a defined area for a specific Sonova brand.

 

Responsibilities:

 

Business Planning and Sales Results

• Work with regional team to analyze the local market and develop a strategy to drive consumer sales within the region to achieve or exceed sales quotas.
• Participate in account strategy and planning, and build relationships with customers
• Attend AB Sales Meetings at the national, regional and territory level
• Attend industry conferences and events within the territory and as needed nationally

Lead Generation

• Identify and engage new lead sources within the territory including hearing healthcare professionals, early intervention specialists, cochlear implant clinics and AB recipients. Other sources may be identified as well.
• Build relationships and trust with new lead sources
• Educate new lead sources on CI eligibility criteria, benefits, and processes
• Utilize AB tools and resources including hearing solutions collateral, database assessment guidance, needs assessments, Integrity Selling Tools and methods for connecting new leads to AB.
• Collaborate with Phonak sales rep counterparts for joint strategic planning, customer visits and team meetings.
• Conduct 1:1 in person meetings with HCPs and other lead sources
• Lead the planning and execution of lead generating open houses and events at HCP offices, local community centers, and CI Centers
• Increase and sustain new leads generated from all lead sources

Consumer Sales Funnel Management

• Utilize the consumer sales process and Integrity Selling best practices to engage, counsel, and sell to consumers seeking hearing solutions to select AB.
• Conduct 1:1 in person meetings with CI Candidates and AB Recipients
• Lead the planning and execution of open houses and events for CI Candidates at HCP offices, local community centers, and CI Centers