Strategic Partner Director

Strategic Partner Director 

What we want to accomplish and why we need you 

Suki is creating a new category in the health-tech space: the digital assistant. Our product will be the voice user interface for healthcare. What does that mean? Currently, doctors use electronic health record systems to take notes on patient encounters. This is a digital version of the paper charts that you may have seen in your doctor’s office or on TV. These systems can be hard to navigate and time-consuming to manage. Doctors would rather spend that time with patients. We are creating the solution. Doctors that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. 

Using generative AI, Suki Assistant Gen 2 generates notes ambiently and takes dictation and commands all in a single, affordable solution. It’s the first ambient documentation solution that fully integrates with major EHRs.

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctor. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.  Come and join us!

What will you do everyday?  

Lead the strategic management of current Suki partners that are integral to our success. This will be the majority of the role. You will also evaluate and drive to closure potential new partnerships that are identified.  You will own the strategic partnerships that are integral to Suki’s success. That means you will ensure there are regular QBRs, optimization of the partnership, work closely with product to understand the needs they have, work closely with finance to ensure financial viability and work with sales to understand our end customer needs.

Ok, you're sold, but what are we looking for in the “perfect” candidate?

• Partners and/or Enterprise Sales skills are required
• Experience in managing current partnerships (those partners that are required to be part of the tech stack)
• Strategic (this is not vendor management aka purchasing, negotiating is a part of the job but a small part of the job)
• Strong relationship building skills
• Drive the strategic relationship
• Entrepreneurial attitude
• Articulate technical details for Suki Digital Assistant, Suki Assistant Embedded and Suki Speech Platform (SSP)
• Strong collaboration with product and engineering to be the conduit between partner & product/engineering
• Scope out vision of what a partnership and/or integration would look like - articulate those use cases
• Experience in infrastructure management or sales is a must
• Demonstrate the Suki Value Proposition for end users and partnerships
• Effective and impactful presentation experience and execution
• Build and strengthen relationships with Product, Engineering, and Finance
• Articulate how this partner is integral to the Suki tech stack
• Build relationships with customers, be the face of the customer to product/engineering from a technical perspective 
• Articulate and excellent follow up skills

Qualifications*

• 10+ years of customer or partner facing account management in Healthcare in large SAAS companies
• Experience in infrastructure & AI, GCP is a plus
• Demonstrated ability to manage strategic partners
• Strong track record of exceeding expectations on partner management with sales experience
• Exceptional communication, presentation, and conflict resolution skills
• Willingness to travel extensively (25%-50%)
• Technical understanding of AI, LLM, cloud services, EMR integration and understanding of SaaS solutions
• Proficient with using Salesforce, preferred
• Bachelor’s degree required

* We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great in