Senior Identity Access Administrator

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for a Senior Identity Access Administrator to be a part of making this happen.

Location: Eden Prairie, Minnesota, USA or Remote, USA

About the Role

The Senior Identity Access Administrator is responsible for managing user lifecycle in Okta and in various peripheral systems following compliance processes and maintaining a high standard of documentation. 

Responsibilities

• Work with other members of the IT team to ensure timely resolution of access requests. 

• Interface with various departments to establish and document access profile standards.  

• Manage identity in Okta. 

• Manage access to applications. 

• Build and document access profiles according to departmental, team, and organizational needs. 

• Provide operational support for Tier 1 and serve as the primary resource for escalations.  

• Ensure deliverables are completed within target timeframes and are consistently of high-quality.

Who You Are

• Proficient in identity management concepts, access controls, role-based access control (RBAC), Privileged Access Management (PAM), and entitlement management.

• Experience with at least one of the major IAM platforms: ForgeRock, Ping, Okta, SailPoint, Saviynt

• Strong knowledge of IAM concepts, standards, and protocols, such as SAML, OAuth, LDAP, and RBAC 

• Proficient in programming languages commonly used in IAM development, such as Java, Python, or C#.

• Familiarity with cloud based IAM solutions and integration with cloud services (e.g., AWS, Azure). 

• Knowledge of systems security and troubleshooting

• High attention to detail and the ability to see broader trends

• Excellent communication and facilitation skills

• Knowledge of user profiling techniques for efficient planning of on-boarding activities

• Strong ability to problem solve 

• Solid understanding of triage methodology for user IT issues and ability to handle escalations

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Minimum Qualifications

• 5+ years of experience in IAM required

• BS/BA in Computer Science, Engineering, or equivalent

• Previous audit and compliance experience 

Preferred Qualifications

• 7+ years of experience in IAM preferred 

About Arctic Wolf

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022). 

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. 

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.  

We also believe and practice co