Business Analysis - Senior Analyst

Company:

Guy Carpenter

Description:

We are seeking a Business Analysis - Senior Analyst (B2B Transactional Services) in our Edina, MN or New York, NY offices.

Guy Carpenter is the world's premier reinsurance intermediary and strategic advisor to leading insurance and reinsurance organizations, delivering integrated solutions through its industry-leading analytics and advisory services, highly specialized product knowledge and trading relationships with reinsurance markets around the world.

What can you expect?

Client Support Services (CSS) is comprised of global service teams who are assigned to specific client (customer) accounts to handle contracts, claims and accounting. The B2B Analyst II is responsible for working with internal and external parties to onboard trading partners to expand Guy Carpenter’s B2B footprint.  Support Internal departments with “run the business” type activities.
 

What is in it for you?

• Being part of the Marsh & McLennan businesses; a premier global brand with the financial power to match.

• Culture where continuous personal development brings opportunity for professional  growth and mobility Competitive pay, full benefits package – starting day one (medical, dental, vision, STD/LTD, life insurance, generous 401k match AND automatic contribution.

• Generous paid time off for vacation, sick, company holidays and time to give back to your community.

• Employee Resource Groups, which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.

• Working with the most innovative and respected reinsurance colleagues in the industry.

We will count on you to:

• Review and action daily queries and rejection messages logged in GC's messaging system

• Resolve B2B related questions from assigned markets

• Follow protocols to modify GC processing system to onboard / modify B2B distributions

• Working with assigned reinsurers and IT Department to support B2B functions

• Run series of reports for internal and external parties

• Create, modify and execute message scenarios for testing with B2B Trading Partners

• Evaluate impact of GC workflow on B2B messaging

• Participate in trading partner conference calls as well as B2B community groups (i.e. Ruschlikon Business Implementation Group)

• Work with CSS client teams to on board incoming B2B messages from clients.

• Work with CSS to address B2B issues related to message monitor

• Work with B2B Business Partners to improve transaction efficiency via messaging.

What you need to have: 

• 4 Year College Degree (B.S. or B.A) and/or 2-5 years of equivalent professional work experience in insurance, reinsurance or risk management

• Proficiency in Microsoft Office Applications (Word, Excel, and PowerPoint) required.

• Demonstrated ability to work as part of a high performance team. Attention to detail in completing assigned tasks.

• Positive attitude, willingness to offer and execute ideas and solutions to enhance processes within a changing environment.

• Successful management of workload; able to manage expectations of all Clients and Stakeholders.

• Strong communication and negotiation skills, both written and verbal, delivering clear and concise messages and at all times promoting and enhancing the Guy Carpenter brand.

• Able to challenge appropriately, supporting business cases with facts and information.

• Strong ability to quickly assess and offer effective solutions to problems efficiently.

• Ability to make sound judgements independently while knowing when to bring situations to the attention of Management.

• Able to engage, influence and negotiate with Clients, Markets and Colleagues in a professional manner.

• Consistently provide guidance by mentoring and/or training colleagues.

• Consistently deliver superior Client service.

What makes you stand out:

• Bachelor’s Degree in Accounting or Finance

• 5 + years of reinsurance/insurance, accounting/claims or professional experience.

• Strong knowledge of reinsurance concepts and principles, laws and regulatory requirements (i.e., FATCA, etc.) and general business trends.

• Strong track record of successful Client account management, relationship management, engagement and development. 

• Strong verbal and writing skills for complex communications (presentations, negotiations, etc.) with clien