Sr. Machine Learning Engineer

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

We're working on making machine learning core to Workday's products by building features and capabilities that can be scaled out to hundreds of use cases within Workday. Illuminate: The next generation of Workday AI is unlocking a whole new level of productivity and human potential by accelerating manual tasks, assisting every employee, and ultimately transforming entire business processes. With more than 70 million users under contract generating more than 800 billion transactions a year on our platform, Illuminate leverages the world’s largest and cleanest HR and Finance dataset. The combination of this data—with Illuminate’s ability to understand the context behind it—enables Workday to unlock value in a way no competitor can. Join us as we change the way millions of people work.

About the Role

As a machine learning engineer, you will help develop tailored user experiences using advanced LLMs, Knowledge Graphs, personalization, and predictive analysis. You will collaborate with other engineers to deliver ML solutions across Workday’s product ecosystem and utilize software and data engineering stacks to enable training, deployment, and lifecycle management of various ML models. You will develop and deploy new products at scale and leverage Workday’s vast computing resources on rich datasets to deliver transformative value to our customers.

In addition to contributing to feature and service development, you must have an approach of continuous improvement, passion for quality, scale, and security. You must be curious and prepared to question or challenge choices and practices where they don't make sense to you or could be improved. You also should have a product approach and strong intuition around how ML can drive a better customer experience. Lastly, a strong sense of ownership and teamwork are essential to succeed in this role. 

Key Responsibilities:

• Own exploration, design and execution of advanced ML models, algorithms and frameworks that deliver value to our users.

• Apply machine learning techniques including LLMs, knowledge graphs, deep learning including generative models, natural language understanding, and named entity recognition to analyze large sets of HR and Finance-related text data, and design and launch pioneering cloud based machine learning architectures.

• Own the performance, scalability, metric based deployed evaluation, and ongoing data driven enhancements of your products.

• Keep abreast of the latest advancements in NLP research, techniques, and tools and apply this knowledge onto ML Features.

About You

Basic Qualifications

• 5+ yrs experience as a member of a data science, machine learning engineering, or other relevant software development team building applied machine learning products at scale, including taking products through applied research, design, implementation, production, and production-based evaluation

• 3+ years of professional experience in machine learning and deep learning frameworks & toolkits such as Pyt