Director, Global Partner Sales Enablement

Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies. 

Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others. 

Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.

We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.

POSITION / TITLE:

Director, Global Partner Sales Enablement

POSITION SUMMARY:

The Director, Global Partner Sales Enablement at Kore.ai will serve as a strategic leader responsible for architecting and executing world-class enablement programs that empower our global sales force. This high-impact role plays a vital part in scaling our go-to-market strategy across geographies, segments, and partner ecosystems.

This individual will drive the evolution of enablement from onboarding to continuous development, focusing on measurable business outcomes, sales effectiveness, and partner productivity. You’ll work closely with Sales, Marketing, Product, Operations, and Partner teams to ensure every field-facing team member is trained, equipped, and enabled to succeed.

We are looking for a results-oriented leader who combines executive presence with a builder mindset—someone who can operate at the strategic level but dive deep into execution when needed.

LOCATION:

Seattle, WA or San Francisco, CA

RESPONSIBILITIES:

Strategic Leadership & Enablement Vision

• Define and lead Kore.ai's global sales enablement strategy aligned with growth and productivity
• Build a scalable and sustainable learning framework anchored in role-based certification, value selling, and solution alignment
• Serve as a trusted advisor to executive sales and product leadership on enablement priorities, adoption, and field readiness

Enablement Program Design and Execution

• Design and deliver structured onboarding, ongoing training, and sales certifications for all roles in the revenue org
• Lead the creation and evolution of scalable programs such as playbooks, pitch simulations, deal coaching, and field certifications
• Champion a culture of continuous learning and performance acceleration across global teams

Content Management & Sales Tools

• Own and manage the global enablement content strategy—ensuring access to high-impact tools, templates, and resources
• Create and maintain a dynamic content map including product messaging, competitive rights, demo frameworks, and success stories
• Collaborate cross-functionally to ensure enablement content is aligned to current sales priorities and messaging

Sales Process & Performance Optimization

• Ensure effective sales process execution through training, performance tracking, and improvement initiatives
• Define and manage enablement success metrics including ramp time, pipeline velocity, win rates, and certification compliance
• Partner with RevOps to build dashboards and scorecards that link enablement impact to business outcomes

Cross-Functional Collaboration

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