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Clinical Referral Specialist
Advocate Aurora HealthUnited Statesfull_timeVerifiedPosted 24 Jul 2026
💰 $66,000/yr($44,000/yr – $66,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Remote position
Call Center Hours are 8-5pm Monday - Friday
Pay Range:
$21.85 - $32.80Major Responsibilities:- Reviews work queues to identify unscheduled ordered services and connects with the patient to schedule the appropriate service.
- Schedules appointments including complex specialty appointments and adheres to appropriate protocols. Communicates to the patient all pre and post appointment instructions (i.e., medication guidelines, food/beverage consumption guidelines, check in procedures, directions to facilities, etc.). Schedules the ordered medical service accurately and links order to appointment.
- Responsible for providing provider referrals to patients based on the ordered medical service and patient’s preferences.
- Responsible for documenting all contact attempts to schedule the ordered medical service in the patient’s electronic health record and adhering to department workflows and procedures for contact attempts. Responsible for notifying the ordering provider through telephone encounter in electronic health record when an ordered medical service
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