Salesforce Release Specialist (INFORMATION SYSTEMS ANALYST I, OPT A)

​Agency :  Department of Innovation and Technology
Position Title: INFORMATION SYSTEMS ANALYST I, OPT A

Posting Date: 09/11/2024

Closing Date: 09/24/2024
Salary:   Anticipated Starting Salary $6,688 monthly; Full Range $6,688-$9,745 monthly  
Job Type:   Salaried
Category: Full Time 
County:   Sangamon 
Number of Vacancies:   1
Plan/BU: RC063

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution.

 

Posting Identification Number  41126 

Position Overview

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Salesforce Release Specialist implementing analytical and programming functions to adapt, configure, or support Salesforce and applications related releases. In this role you will perform support and problem solution functions for the more difficult problems and serve as a liaison with the vendor for Salesforce software problem resolutions related to the release. In addition, you will implement Salesforce installations, removals, modifications, and security according to agency requirements and Information Technology policy. This position also serves as a project team member conducting difficult project assignments within set time frames to meet assigned project deliverables. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

 

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

 

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under general direction, serves as a Salesforce Release Specialist for the Department of Innovation & Technology (DoIT).
• Serves as a project team member.
• Keeps abreast of new developments in the Information Technology field.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related field.
• Requires one (1) year of professional experience in Application Services or a related Information Technology field.

Specialized Skills

• Requires one (1) year of professional experience supporting and maintaining the Salesforce platform or similar platform.
• Requires one (1) year of professional experience with release/change management with Salesforce or similar pl