Dickies: Inside Sales Manager

For over a century, Dickies has been worn by those forging their own path to shape the world we live in. We celebrate the can-do spirit of tradespeople, skaters, and doers who continue to put their trust in us. And we’re ready for the next 100 years of rolling up our sleeves alongside them, creating styles that work as hard as they do. 

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team dedicated to those people that work hard and play harder, Dickies just may be the place for you.  

To learn more about our values and our culture, visit Dickies Careers or www.dickies.com.  

Inside Sales Manager 

What will you do? 

A day in the life of an Inside Sales Manager at Dickies looks a little like this. 

Reporting to the Director of Field Sales, the Inside Sales Manager is responsible for managing a network of inside sales accounts to achieve sales targets and drive business growth.  The role is the key point of contact for the account to support, order updates, product related inquiries, marketing requests, and key details on seasonal programs.  The role consistently works with teams across commercial, finance, marketing and operations.  

Let’s break down that day-in-the-life a bit more. 

• Oversee and support the inside sales account network, sell in to sell through.  

• Develop and implement inside account sales plans to expand the customer base and maintain a strong sales pipeline.  

• Conduct seasonal digital line showings to increase seasonal order booking.   

• Manage the Dickies B2B platform to ensure consistent catalog updates.   

• Monitor sales metrics, prepare reports, and suggest improvements to enhance sales performance.  

• Coordinate with marketing, product development, and other departments to ensure brand consistency and effective lead generation.  

• Provide consistently sales reporting while utilizing all available tools.   

• Create strategies to drive incremental sales volume with inside accounts.   

• Collaborate with regional account executive to ensure consistent brand coverage through the territory.  

• Push updated product information and marketing content to the network of the accounts.   

• Customer Engagement: Handle escalated customer complaints and ensure high levels of customer satisfaction.  

• Educate inside account base on the Dickies product line.   

What do you need to succeed? 

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 5+ years of experience and professional achievements. 

The foundation skills you will need in this position are: 

• Proven experience in sales management 

• Strong understanding of the sales process and CRM and B2B software