Order Entry Support - Houston, TX

A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES

Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.

Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics.

This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.

City: Houston 

State: Texas

Order Entry Associate - Houston, TX

Paying to $16.00 per hour.

 

Job Purpose: 

The Order Entry Associate is responsible for inputting supply orders in a timely manner. The position holds responsibilities crucial to the success of this operation and organization. 

Detail-oriented, articulate, and a passion for customer service and desire to help Bureau Veritas exceed our customers’ expectations.  Knowledge of LIMS applications and laboratory work flow processes is a plus.  Candidate must have strong problem solving skills, written, verbal, and electronic communication skills, and excellent verbal and listening skills.   

 

Duties: 

• Input new supply orders within 24 hours  

• Input 30-50 orders per day 

• Produce work orders and sample forms for order fulfillment 

• Maintain customer records by updating account information 

• Set up new customer accounts 

• Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; documenting correction(s); and escalating the issue to a supervisor as necessary.   

• Transfer sales calls to appropriate inside salesperson 

• Develop a working knowledge of individual routine tests, packages and customer programs 

• Become familiar and comply with all Company policies and procedures 

• Observe safety rules and precautions 

• Develop a working knowledge of the operations / procedures 

• Maintain accurate filing of office files 

• Assist Shipping and Receiving Department as requested 

• Other related or associated duties as assigned 

• Teamwork:  Contributes to a positive attitude, good attendance, proactively aids teammates, demonstrate effective communications and cooperation with others. 

 

Skills / Qualifications:  

• Ten key by touch (10,000 keystrokes) 

• Typing (50 wpm)  

• Capable of lifting up to 40 lbs. 

• May be required to sit or stand for long periods  

• Strong and effective communications with all kinds of people. 

• Ability to multi-task, and complete all tasks. 

• Effective time management skills. 

• Good team player and should meet or exceed team goals. 

• Build excellent working relationship with current and potential customers. 

• Collaborate and work effectively as a team member. 

• Be self-motivated, confident, energetic, and creative. 

 

If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application, please contact us at 1-888-357-7020 or email us with your request to NorthAmericaTA@bureauveritas.com.

We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity!

 

If you would like additional information regarding Bureau Veritas' federal obligations in regards to equal employment opportunity, please click the link below:

http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf