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Scheduled Weekly Hours:

36

Work Shift:

Nights (United States of America)

Mercy Health - Clermont Hospital

Position: Security Officer (unarmed)

Shift: Weekends. Fri, Sat, Sun.

Hours: 6:30p.m. - 7:00 a.m.

The Security Officer is responsible for the safety and security of all people and property in and around the healthcare facility. They must remain aware of their surrounding at all times and make periodic rounding of property and facility.  Helps maintain and control access to facility. Responds to emergency situations in order to provide assistance to the party in need.

Key Responsibilities:

Patrol & Safety Oversight:

• Performs building checks inside and outside the facility to reassure people of a security presence along with making sure that there are no problems in or around the campus, assuring that we maintain interim life safety measures.

• Patrols parking areas regularly being on alert for criminal activity and/or the need for assistance. Assisting stranded motorist with minor automobile problems. Aid in visitor control in the Emergency Department as well as other areas of the property.

Response & Assistance:

• Responds to calls for assistance and protects staff and all others from injury due to conflict or confrontation. Takes control of dangerous situations by using sound judgement and quick thinking.

• Assist the medical staff in restraining a patient as necessary. Performs BLS as needed. Serves as first responder to fire alarm activations, chemical spills and all Code Responses.

• Assist with the safe landing and takeoff of Air Ambulance Services, ensuring clear communication and safety protocols are followed.

Incident Investigation & Reporting:

• Conducts preliminary investigations in hospital related incidents and works closely with local law enforcement agencies when the need arises.

• Completes accurate records of daily activities. Reports all unusual incidents and criminal activity on incident reports.

• Takes reports of vehicular accidents, missing property and suspicious persons on hospital property.

Security of Property:

• Maintains the facility's lost and found. Secures and documents patient property and valuable property to ensure that it is not lost, tampered with, or stolen.

• May be required to transport money to and from designated bank.

• Morgue pickups and release to Funeral Homes and Coroner. Assist with landing and takeoff of Air Ambulance Services.

Access Control & Security Management:

• Manage and control access to restricted areas of the facility, ensuring only authorized individuals enter.

• Troubleshoot badging issues and create new access badges for staff as needed.

• Assist with visitor control in high-traffic areas such as the Emergency Department.

• Review surveillance footage when necessary and report any findings that may contribute to ongoing investigations or security concerns.

It is expected that all of the duties and responsibilities of this position will be performed in a manner consistent with the Ministry’s Standards of Behavior (CARE; Compassion: seeks to understand, listen and explain; Advocate: is the voice for the vulnerable;  Respect: demonstrates the highest regard for and welcomes all people; Excellence: commits to the highest standard of quality care, joyful service, and teamwork) and in a manner that reflects the core values of Mercy Health which are: Excellence, Human Dignity, Justice, Compassion, Sacredness of Life and Service.
 

Qualifications:

• Education/Experience:

  • High school diploma or equivalent required.

  • Previous security experience, preferably in a healthcare setting, is highly desirable.

  • Knowledge of security systems and emergency response protocols is preferred.

• Skills & Competencies:

  • Strong interpersonal and communication skills, with the ability to de-escalate conflicts and work under pressure.

  • Ability to assess situations quickly, make sound decisions, and maintain composure in emergencies.

  • Knowledge of healthcare security protocols and life safety measures.

  • Ability to operate security equipment, including surveillance cameras and access control systems.

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