Business Strategy Analyst Senior

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Business Strategy Analyst Senior, you will work with the Real Estate Analytics team is a critical role focused on leveraging data to drive informed decision-making and optimize real estate strategies. The selected candidate will collaborate closely with both business stakeholders and information technology teams to meet the evolving needs for real estate data reporting, advanced analytics, and the successful delivery of data-centric projects. This role requires the application of intermediate subject matter expertise to consult and advise business partners on ad-hoc analytics and decision support solutions. The Business Analyst will proactively identify and pursue opportunities to utilize data delivery and business solutions techniques to effectively address complex business issues. Furthermore, they will apply their knowledge of analytics, information systems, and data infrastructure to provide essential business and technical guidance to internal clients, sharing valuable insights. A key responsibility will involve assisting in the development of the analytical framework and blueprint necessary to answer critical questions across the business portfolio, product development, and member experience.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position.

What you'll do:

• Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy.

• Continuously refines hypotheses and identifies business questions to explore further.

• Facilitates the integration of the analytic strategy and business strategy.

• Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.

• Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.

• Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals.

• Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.

• Translates findings into insights for strategy management and execution.

• Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions.

• May provide guidance and on-the-job training to team members.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in Business, Science, Finance, Economics or related field; OR 4 years of relevant education and/or experience.

• 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting.

• Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights.

• Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions.

• Experience performing complex data analysis using various data analytics tools (i.e.Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).

• Demonstrated experience in project