Job Description

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

Job Summary:As the Senior Director – Consumer Talent Business Partners, you will be responsible for overseeing and managing the Consumer Business Partner group. You will lead a team of Business Partners, develop and implement Talent & Culture strategies, policies, and programs, and ensure compliance with employment laws and regulations. You will collaborate with senior leadership to align Talent & Culture initiatives with organizational goals and objectives. Strong leadership, communication, and strategic planning skills are essential for success in this role.

Essential Duties/Responsibilities:

• Specifies tactical goals and objectives and policies; oversees the execution of a strategy for the NRG Consumer business partner function
• Helps leaders define the function's short- and long-term strategic needs
• Play a significant role in creating and carrying out strategic business plans
• Demonstrate well-developed leadership abilities to create a positive rapport with others
• Establishes strong bonds with managers, executives, and staff to deliver seamless business partner support
• Establishes broad, function-wide objectives under the general direction of executive management, guided by approved operating plans. Assists executives in defining organizational goals and short- and long-term strategic plans
• Serves as an advocate and business partner by providing coaching and guidance to management and employees regarding policies, procedures, and programs
• Facilitates and improves the recruiting process by helping with job descriptions, compensation analysis, approvals, and onboarding
• Performs audits of employee data to ensure data integrity
• Coordinates and supports leave management with the assistance of Benefits and Share Services
• Acts as liaison for the business and learning development and training resources
• Provides positive customer service by responding to employees and managers on Talent & Culture related questions
• Promotes employee and manager self-service with available systems and procedures
• Identifies opportunities, takes initiative to continuously improve the effectiveness of current HR/business processes and practices
• Provide strategic and tactical human resources generalist support to management and employees
• Coach Managers and employees to improve performance. Actively manage performance issues to resolution
• Develop workforce plans for recruiting and retention with client managers and implement plans.
• Analyze progress in achieving plan and make on-going adjustments
• Coordinate changes and administration of benefit policies and interpret complex employee benefit policies
• Analyze data to ensure compliance with laws/regulations and assess progress against company goals and initiatives 
• Oversee and coordinate daily activities and projects of NRG Consumer business partner team.
• Coach and develop NRG Consumer business partner team by assessing strengths and developmental needs, provide staff with challenging assignments and opportunities for development.

Minimum Requirements: 

• Minimum of 12 years of experience in Human Resources, including prior management experience
• High School Diploma or GED equivalent
• Extensive experience with the concepts and principles of one or more related fields or departments (or a single business critical function or department) 
• Experience leading and directing the work of other employees 
• Experience with exposure in the areas of strategic recruiting and staffing, AA/EEO/Diversity, employee relations, compensation, training and development, benefits, labor relations, in a fast-growing, dynamic organization

Preferred Qualifications:

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