Manager, Global Product Management

<p>Our Purpose</p><p></p><p>We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a <a href="https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html" rel="noopener noreferrer" target="_blank">culture of inclusion</a> for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.</p><p></p><p>Title and Summary</p><h3></h3><p></p>Manager, Global Product Management<h3></h3><p></p>Job description<br/>Our Purpose<br/><br/>We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.<br/><br/>Title and Summary<br/><br/>Manager, Global Product Management<br/><br/>Overview:<br/>The MasterCard Data &amp; Services global product team is seeking an accomplished Product Manager for its Mastercard Market Trends product.<br/>Mastercard Market Trends is at the heart of a business intelligence eco-system built on a universe of market data and payment insights. It helps customers across the globe make smarter decisions, stay competitive and embrace new trends. Our Product Managers are listening to our customers and driving new innovations in self-service market insights. We are currently on a transformation journey to further evolve our platform, integrating it with all the others business intelligence platforms in a seamless customer experience, as part of one program, and this is a great opportunity to be part of a high-growth, diverse, agile and innovative team.<br/><br/>Product Management in Data &amp; Services at Mastercard <br/>• Translate a deep understanding of our customers into products and solutions that drive significant customer value <br/>• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products<br/>• Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams<br/>• Drive globally-relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments<br/>• Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs<br/><br/>Role<br/>• Own, define and deliver end-to-end strategy for multiple features for the Mastercard Market Trends product from inception to launch, both as a standalone product and as a key component of overall business intelligence program<br/>• Design and conduct user research, including customer interviews, in order to deepen understanding of customers’ pain points, motivations and opportunities <br/>• Translate business priorities into clear, actionable technical requirements for engineering team/third parties<br/>• Work closely with engineering teams, technical third parties, designers and operational teams to prioritize development efforts as they align against product strategy<br/>• Manage end to end the contractual relationship with all the technical third parties suppliers including the contract scoping for new developments and SLA monitoring<br/>• Makes creative technical decisions to add functionality, accelerate time to market, and improve feasibility<br/>• Ensure consistent alignment between business priorities and development objectives<br/>• Oversee timely and high-quality execution of creation of technical requirements, including testing functionalities before releasing in production environment <br/>• Partner with Customer Experience team to design intuitive, highly relevant features that are of maximum value to clients<br/>• Lead the Studio process for features enhancements, building strong working relationships with a diverse group of internal and external stakeholders to