Director, Internal Business Development & Operations Support

The Mount Sinai Health System (MSHS) is a leading academic health system that includes clinical, research and educational activities. The health system includes hospitals and ambulatory services spread across the New York City Metropolitan area. Our 48,000+ employees provide excellent clinical care for millions of patients each year while also being at the forefront of scientific discovery and clinical innovation.   

The Director will own the internal management of partnerships and growth initiatives, including closely collaborating with leaders and their teams in Strategy, Managed Care, Marketing, Ventures, and clinical operations amongst others. 
 

• Lead internal implementation of new enterprise-level growth initiatives 

• Lead internal implementation of key external partnerships, ensuring they are mutually successful from end-to-end 

• Liaise directly with external partners to proactively identify opportunities and solutions, problem solve as needed, and ensure mutual success

• Manage internal stakeholders, including clear communication and governance to ensure internal support from matrixed functional areas is provided (e.g., access & scheduling, billing, IT, finance, analytics, etc. as appropriate)

• Participate in system-wide initiatives and committees in support of team (e.g., Digital Access and Referrals)

• Establish processes to monitor and track results, including partnering with internal organizations such as Finance, Analytics, and IT to ensure accurate data collection and reporting across key performance indicators (e.g., financial impact, new patient growth, etc.)

Education Requirements

• Bachelor’s degree, Advanced Degree preferred

Experience Requirements

• 10+ years of experience leading and scaling businesses, ideally in a startup environment
• Demonstrated ability to work on and lead results-driven teams
• Demonstrated ability to successfully influence and collaborate across departments, including with physician leaders
• Excellent management, presentation, and communication skills
• Experience creating and managing self and teams to Key Performance Indicators

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $153,723.00 - $230,584.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

, M7H - MSO Specialty Care and Partnerships - MSH, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most