Solutions and Market Lead (Pharma - Clinical Development/Clinical Operations)

POSITION TITLE: Solutions and Market Lead (Pharma – RnD)

LOCATION: Cambridge, MA (hybrid)

This position reports to our global HQ in Cambridge, MA and is hybrid with 2-3 days in office. Travel is expected domestically and internationally when needed.


Who We Are:
TriNetX connects healthcare organizations and researchers across the globe so they can see what’s happening in real patient populations—not guesses, not simulations.

Our aim is simple and ambitious: Provide a clear path to trustworthy answers, whether your goal is to create promising new therapies, publish groundbreaking research, or improve health outcomes.

We keep identifiable data where it belongs—inside more than 11,000+ clinical sites across 20+ countries—preserving security, provenance, and granularity. Our trusted partnerships with providers ensure high-fidelity data, and a properly governed linkage back to individual patients.

At TriNetX, we enable life sciences, healthcare, and academic institutions to strengthen human health—with data you can trace, evidence you can defend, and answers you can trust.


Who We Are Looking For:

The Solution and Market Lead for Clinical Operations & Development is accountable for owning the solution strategy, market positioning, and commercial success of offerings serving pharmaceutical clinical development and clinical operations use cases. This role sits at the intersection of market insight, solution design, product collaboration, and go to market execution, ensuring that solutions address real customer problems across the clinical lifecycle and translate into scalable revenue growth.

The individual will act as the owner for this market segment—shaping the solution roadmap, defining solution packaging, enabling commercial teams, and serving as a domain expert for pharma clinical development stakeholders.

They will be responsible for understanding and communicating market problems/hassles and working with our Product Management, Client Delivery, and Commercial teams to devise, build, sell, and deliver existing and new solutions.

This role will report into our SVP, Solutions and Product Management and join a team of fellow market owners.


What You Will Be Doing:

• Market & Customer Leadership
◦ Own deep understanding of pharma clinical development and clinical operations workflows, including study design, feasibility, site selection, patient identification and recruitment, trial execution, and operational optimization.
◦ Translate evolving customer needs, regulatory expectations, and competitive dynamics into clear market requirements and solution priorities.
◦ Define target buyer personas (e.g., Clinical Ops, Development, Study Management, Data Science) and their success criteria.


• Solution Strategy & Lifecycle Ownership
◦ Lead end to end solution ownership from ideation and design through pre launch, launch, and post launch optimization, in alignment with the broader solution/product management framework.
◦ Partner closely with Product, Data, Engineering, and Delivery teams to shape solution scope, differentiation, and scalability.
◦ Define solution packaging, pricing inputs, and value articulation for pharma clinical development use cases.

• Go-to-Market & Commercial Enablement
◦ Develop and execute the GTM strategy for clinical operations and development solutions within the pharma market, including segmentation, customer definition, and use case prioritization.
◦ Enable Sales, Account Management, and Customer Success with messaging, pitch materials, use case narratives, and competitive positioning.
◦ Support priority deals through discovery, solution design, and executive level engagement.

• Revenue & Impact Accountability
◦ Own pipeline influence, bookings contribution, and adoption metrics for the solution portfolio.
◦ Balance near term commercial opportunities with longer term platform and capability investments.
◦ Track post sale usage and outcomes to refine solution-market fit and expand footprint within accounts.

• Cross Functional Leadership
◦ Serve as the connective tissue between market needs and internal execution across Product, Delivery, Marketing, and Commercial teams.
◦ Provide clear prioritization and decisionmaking to avoid diffusion of effort across overlapping initiatives.
◦ Act as a thought leader internally and externally on clinical development and operations innovation.


What You Bring to TriNetX:

• 10+ years of experience in pharmaceutical clinical development and/or clinical operations, including exposure to real world data, analytics, or technology enabled