Job Description Summary

Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future.

In this Lead Facing Engineering you will need to demonstrate accountability for functional, business, and broad company objectives within Gas Power.

What impact you’ll make?

In this role you’ll be Responsible for the profitability and customer satisfaction for assigned contracts and customer obligations, provide service agreement, fixed price, and time and material program management, and interact with members of the customer service, parts and transactional services, field service, repair service, and/or other teams with a forward mind set supporting GE VERNOVA SQDC and Lean Principal for an optimized impact.

Project Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline.

Job Description

What you'll do:

• In this role you'll be representing GE VERNOVA required to Serve as a liaison and resource between internal/external organizations and for assigned customers to contribute to the overall NAM POWER business service strategy.
• Foster and develop strong relationships with customers in the Orlando area inclusive of Cane Island, to be the single point of contact for customers and manage customer communication and relationships for the region assigned.
• Provide on-going Gas Turbine Product technical and business support to assigned customers.
• Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure, injection of new technology to maximize, while responsible for all customer invoicing/credit memo.
• Be responsible for customer portfolio P&L and seeking opportunities for growth
• Develop and own site customer communication plan, to review existing and new products/services that could provide value for the customer
• Organize pre-outage, post-outage, and outage milestone meetings with all stakeholders for each location.
• Execute the Outage 360 process and Change Orders while building the outage project /scope coordinating with our FieldCore team, While leading all emergent/forced outage resolution
• Coordinating On-Site Repairs and Part and Component Repairs performed in GRS including planning repair scope, requests for repair quotes, scheduling repairs and addressing repairs issues in the GEV network
• Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE VERNOVA
• Awareness to promote our flow-type services including Parts, Lease Engine from opportunity identification, quote preparation, order entry, demand placement, to sales conversion while adopting our SQDC core values.

Qualifications/Requirements :

• Bachelor’s Degree from an accredited University or College (OR a High School Diploma / GED with a minimum of 7 years of experience in power generation industry OR associate’s degree in addition of 6 years of experience in a power generation industry)
• Minimum of 5 years of knowledge and experience within the Power Industry / Technical Field Services or Contract Management with strong Mech Turbine knowledge.

Primary work site location: Orlando area / additionally servicing Cane Island, Kissimmee, FL.

Desired Characteristics :

• Bachelor’s Degree preferably in a technical / Engineering Mechanical, Electrical, STEM.
• Experience planning and executing outages.
• Strong quality background with Black Belt certification
• Strong leadership, financial and commercial skills
• Team leader in a dynamic, energetic, and proactive environment
• Experience working with customer leadership teams
• Demonstrated communication, presentation & organizational skills

Additional Eligibility requirements :
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

National Relocation within the USA may be offered to cover/service the regional client portfolio by requirement located within driving distance to sites attached to this Contract Performance Manage