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Senior ICT Associate (Messaging and Collaboration), G-7, ICTD Digital Core - Digital Foundations - Technology, #00134878, Temporary Position for 364 days (For EU nationals and residents only)

UNICEF
Spainfull_timeVerifiedPosted 19 Nov 2025

About the role

<p><span>UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.</span></p> <p><span>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.</span></p> <p><span>UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.</span></p> <p><span>Visit <a href="https://www.unicef.org/" rel="noopener noreferrer nofollow" target="_blank">our website</a> to learn more about what we do at UNICEF.</span></p> <p><strong><span>For every child, <em>the right to a Digital future</em></span></strong></p> <p><span>The Digital Foundations (DF) Section of UNICEF’ Information and Communication Technology Division creates and sustains transformative, data- and AI-ready digital solutions grounded in human-centered design. Leveraging resilient, scalable cloud technologies, it provides a secure and adaptable technology backbone to deliver results for children with greater efficiency and agility.  </span></p> <p><span>Through forward-looking technology roadmaps and continuous improvement, the Digital Foundations function modernizes core systems, strengthens cybersecurity, and fosters innovation to ensure future-resilient systems. As a key enabler of UNICEF’s digital transformation, it enhances data-driven decision-making and enables operational excellence to achieve sustainable results for children.  </span></p> <p><span>This position reports to the position ICT Specialist – Messaging and Collaboration, P3. It is part of the Identity, Data, and Collaboration Platforms (IDCP) Unit under the ICTD Digital Foundations - Technology Section in Valencia, Spain.  </span></p> <p><span>The Identity, Data, and Collaboration Platforms (IDCP) Unit is the global architecture and engineering lead for UNICEF’s global Identity and Access, Data, and Messaging &amp; Collaboration Platforms portfolio and it serves both UNICEF and the UNICEF Hosted Funds. </span></p> <p><span>The incumbent will assist the ICT Specialist (Messaging and Collaboration) in the deployment and management of Messaging and Collaboration platforms, including configuration, maintenance, fault monitoring and performance. </span></p> <p><strong><span>How can you make a difference?</span></strong></p> <p><span>The position supports the ICT Specialist (Messaging and Collaboration), P3 in ensuring the reliable and secure operation of the organization’s messaging and collaboration platforms. The incumbent contributes to the deployment, configuration, and ongoing maintenance of these systems, while monitoring performance and addressing faults to minimize service disruptions. This role is essential for enabling seamless communication and collaboration across the organization, safeguarding system integrity, and optimizing user experience. </span></p> <p><strong><span>Key functions, accountabilities and related duties/tasks:</span></strong></p> <ol> <li><strong><span>Ensure Reliable Messaging Environment </span></strong></li> <li><strong><span>Support Collaboration Platforms </span></strong></li> <li><strong><span>Enable Automation and Low-Code Solution</span></strong></li> <li><strong><span>Contribute to Security Operations</span></strong></li> <li><strong><span>Promote System Governance and Best Practices</span></strong></li> </ol> <p><span>If you would like to know more about this position, please review the complete Job Description here:  <a href="https://secure.dc7.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMt3lDiskwbWEekNYlBmCL9x6IA4Nn3TFASpJVSTI_JmD4ciGfP8XDZjfdaq7MPanMJjYqIiNGSWf06hnPIlzapLsTc4Ck8sUhY7bimFSwTEqxbHKkJ8g5MAlKIJhM9w6qm-2hXrbyzQo0L4tZvVR3wMg%7e%7e">JD - Senior ICT Associate (Messaging and Collaboration)_G7.pdf</a></span></p> <p><strong><span>To qualify as an advocate for every child you will have… </span></strong></p> <p><span><em><strong><span>Minimum requirements:</span></strong></em></span></p> <ul> <li><span><strong>Education:</strong> Completion of secondary education (high school diploma) is a minimum requirement, supplemented with university-level courses in Computer Science, Mathematics, Statistics or Social Sciences is an asset.</span><br/><span>A Bachelor or equivalent (First Level University Degree) from a recognized academic institution in a field relevant to the position may replace 3 years of related work experience. A Master or equivalent (Advanced University Degree) may replace an additional 2 years.</span></li> <li><span><strong>Work Experience:</strong> At least seven years of p

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UNICEF

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