DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

CULTURAL COMPETENCY COORDINATOR, TITLE II ADA LIAISON

Job Location:

Address:  Division of Developmental Disabilities (DDD)

1789 W. JEFFERSON STREET PHOENIX, AZ 85007

Posting Details:

Salary: $56,000.00-$61,590.67   

Grade: 21

Closing Date: 05/03/2025

Job Summary:

Would you like to be part of an amazing team that makes Arizonans thrive? At the Arizona Department of Economic Security (DES) we strengthen  individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Cultural Competency Coordinator, Title II ADA Liaison. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

The position will report to the Cultural Competency and Language Accessibility Unit. This role serves to ensure the Division and its contractors have a comprehensive cultural competency program that is inclusive of those with limited English proficiency and diverse cultural and ethnic backgrounds and disabilities. This position will create processes related to cultural competency, help to develop member and provider education materials, and interpreter and translation services. Assist to develop the Division's Cultural Competency Plan in collaboration with various function areas within the Division. The Plan will ensure cross-cultural and linguistically competent and compliant practices in all functional areas including the delivery of services to members. On behalf of the manager may serve as a bridge between the Division and cultural communities, resources, members, families, providers, community agencies and other stakeholders. Advocate on behalf of cultural communities within the Division's systems of care (e. g., Qualified Vendors, DDD Health Plans, State Operated Services) and partner with agencies to support Division members.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential duties and responsibilities include but are not limited to:
• Identifies and maintains vital documents in prevalent languages and that DDD offices and staff have access to them for distribution to members. Provides leadership, mentoring, coaching of staff and team members.
• Works with OEO to identify and implement a reasonable modification when the request cannot be fulfilled at the division level. Reports information about implemented reasonable modifications to OEO and coordinates with OEO to complete the annual ADA Title II survey. Ensures quarterly audits of Language Vendors are complete.
• Processes related to cultural competency, help to develop member and provider education materials, and interpreter and translation services. Assist to develop the Division's Cultural Competency Plan in collaboration with various function areas within the Division.
• On behalf of the manager may serve as a bridge between the Division and cultural communities, resources, members, families, providers, community agencies and other stakeholders. Advocate on behalf of cultural communities within the Division's systems of care (e.g