Amazon DSP Key Accounts Manager

Role Title
Amazon DSP Key Accounts Manager
Location
Remote — Balkans Region Preferred
Compensation
USD $5,000 per month base salary + performance-based bonuses
Bonus eligibility may be tied to client retention, upsell revenue, portfolio growth, campaign performance, and new business contribution.

About the Role
We are looking for a senior Amazon DSP Key Accounts Manager to own and grow strategic client relationships across Amazon DSP and broader Amazon advertising services.

This is not a basic media buying role. The ideal candidate must combine Amazon DSP expertise, strong client management, commercial thinking, and sales ability. They will be responsible for managing key client accounts, identifying growth opportunities, supporting new business conversations, improving retention, and ensuring that clients see clear commercial value from our Amazon DSP services.

The person in this role will act as the main point of contact for high-value clients, translating business goals into DSP strategy, coordinating with internal teams, presenting performance insights, and proactively driving account growth.

This role is best suited for someone who can speak confidently with founders, CMOs, brand owners, and senior ecommerce leaders — not someone who only knows how to pull reports or launch campaigns.

Key Responsibilities
1. Key Account Ownership

• Own and manage a portfolio of Amazon DSP clients.
• Serve as the primary client-facing contact for strategy, communication, performance updates, and escalation management.
• Build strong relationships with client stakeholders, including founders, marketing heads, ecommerce leaders, and brand managers.
• Understand each client's business model, margin structure, growth goals, product catalog, seasonality, and Amazon ecosystem.
• Lead recurring client calls, business reviews, strategy sessions, and performance check-ins.
• Ensure clients clearly understand what is being done, why it matters, and how it connects to commercial outcomes.
• Identify client risks early and take proactive steps to prevent churn.

2. Sales and Commercial Growth
Sales will be a major component of this role.

• Identify upsell and cross-sell opportunities within existing client accounts.
• Support new business discussions for Amazon DSP, Amazon Ads, full-funnel advertising, and marketplace growth services.
• Join sales calls as the Amazon DSP subject matter expert.
• Help convert prospects by explaining DSP strategy, use cases, expected outcomes, and service value.
• Build persuasive client proposals, media plans, growth roadmaps, and strategic recommendations.
• Work with leadership to improve offer positioning, pricing, and service packaging.
• Contribute directly to revenue growth through account expansion and new client acquisition support.
• Push clients toward commercially sound decisions instead of simply accepting weak or unclear briefs.

3. Amazon DSP Strategy and Execution Oversight

• Develop full-funnel Amazon DSP strategies across awareness, consideration, retargeting, and conversion.
• Guide campaign structures based on audience segmentation, funnel stage, retail readiness, product lifecycle, and client objectives.
• Oversee DSP campaign planning, launch, optimization, reporting, and post-campaign analysis.
• Ensure correct use of Amazon audiences, custom audiences, AMC-based insights, remarketing pools, contextual targeting, and first-party signals where applicable.
• Evaluate campaign effectiveness through metrics such as reach, frequency, CTR, DPVR, NTB orders, ROAS, branded search lift, TACOS impact, and incremental sales contribution.
• Ensure campaigns are not being judged only on last-click ROAS when the objective is upper-funnel or mid-funnel growth.
• Coordinate with internal Amazon PPC, catalog, creative, and account management teams to align DSP activity with the broader Amazon strategy.
• Make sure the client's retail foundation is strong enough before recommending aggressive DSP investment.

4. Client Reporting and Strategic Communication

• Prepare and present clear, executive-level performance reports.
• Translate complex DSP data into simple business insights.
• Explain what happened, why it happened, what it means, and what action should be taken next.
• Provide proactive recommendations instead of reactive updates.
• Lead monthly and quarterly business reviews for key accounts.
• Build confidence with clients by connecting advertising performance to sales, profitability, brand growth,