Client Success Enablement Communications Manager

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.

Job Overview:

This candidate will be a part of LPL’s Client Success organization, a growing team within LPL Financial. As part of the Client Success team, you will have the opportunity to directly live out LPL’s mission: We take care of our advisors, so they can take care of their clients.
 

We are seeking a dynamic and creative marketing communications professional to join the Client Success Enablement Communications team leading communications efforts that support growth-focused priorities and other strategic initiatives. This role is ideal for a highly motivated individual who will play a key role in elevating our business unit’s marketing and communications, ensuring consistent messaging, and engaging our target audiences.

This is an individual contributor role—ideal for someone who thrives in a hands-on environment and enjoys collaborating across teams. The ideal candidate is an enthusiastic self-starter, highly organized, creative but with a keen eye for detail, skilled in time management, takes ownership of their priorities, and has a friendly can-do attitude. They have solid tactical execution skills and a proven track record of operational excellence. Is this a fast-paced environment? Yes. Is this a role for a person who enjoys collaborating with people? Absolutely. Will you be a part of a team that is supportive, fun, and flexible? 100%.

Responsibilities:

• Lead and support the execution of marketing and communication strategies that advance growth-focused initiatives and other key priorities. This includes managing the end-to-end delivery of initiatives — from creative development, setup, branding, and approvals to data management — ensuring all deliverables are executed effectively, efficiently, and on time.

• Leverage LPL’s tools and resources and maintain oversight of execution calendars.

• Coordinate and execute campaigns; monitor and report on performance; collaborate with various departments and stakeholders to gather information and craft accurate, compelling stories, while keeping counterparts informed.

• Create engaging, value-added content for various platforms, including emails, newsletters, website content, etc. Shepherd the creative process with a focus on quality execution.

• Manage content governance, ensuring content is on-brand, up to date, and compliant. Schedule and organize the creation, approval, activation, and decommissioning of content.

• Assist in promoting programs and activities, partnering with Client Engagement Managers on logistics, ensuring effective and timely communications to all participants (e.g., Save the Dates, Invitations, Post-program feedback).

• Prepare detailed analytics and activity reports, using insights to inform future decisions and tactics.

• Ensure compliance with relevant regulations and company policies. Work closely with the Compliance Department to ensure efforts fall within expected guidelines. Stay informed of changes and ensure proper processes are followed.

• Build relationships with key stakeholders and collaborate with teams to ensure alignment of efforts.

• Support broader team needs, including administrative tasks, special projects, database management, and client list maintenance, reporting, etc., as assigned.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• Bachelor’s degree in marketing, advertising, communications, public relations, or commensurate work experience.

• Proven experience in a similar role; Strong writing, editing, and verbal communication skills.

• Experience managing social media platforms and content creation.

• Strong computer skills and excellent working knowledge of common software packages, social media platforms, mail platforms and database management systems.

• Must possess soft skills including, but not limited to emotional intelligence, collaboration, initiati