Sr. Architect Supply Chain/ Manufacturing Operations

We are looking for a highly effective Functional Solution Architect to join our Glovia SaaS/ CRM/ Supply Chain Management Practice. An individual filling this role will provide thought leadership and consultation throughout the life cycle of a Supply Chain Management implementation. 

Fujitsu has Glovia order management (GOM) supply chain management software which is built natively on Salesforce platform. 

The Functional Architect will hold end-to-end functional responsibilities as it relates to the implementation of Glovia OM software in terms of analysis, design, built, test, and deployment of enterprise level solutions. This includes the assessing viable solution options, providing industry best practices to clients, formulating and presenting solution options to various levels of management, influencing and directing decisions that result in optimal client success and adoption of Fujitsu SCM solutions, fit-gap analysis of customers current state with industry best practices, overseeing the production of deliverables, and establishing trusted advisor status with business and technology stakeholders.

Key Responsibilities:

• Have experience in implementing production planning and control system or SCM software
• Learn new production planning software and conduct its demo to the customer to confirm their requirements.
• Translate user requirements into functional requirements for the software through customer interviews. Create documents or slides that visualize them and reach agreement with the customer.
• Customer support for the infrastructure set-up, interface development, configuration and acceptance testing.
• Configure parameter and data into software based on functional requirements. Create customer-specific user manual.
• Create the documents required for each phase as instructed by BA or agile leadership.
• Have knowledge about production scheduler
• Have knowledge of production planning business processes.
• Create production planning business processes and system/data flow through interviews with customers.
• Suggest solutions and assumed effects for the customer's planning business issues and reach agreement with the customer. Include the ways to leverage our software to them in cooperation with SME.
• Create/suggest To-Be business process and data/system flow about planning process. 

Successful Client Engagements

• Facilitate discovery and requirement session with customer to understand the AS-IS state and gaps between current state and to-be state as well as industry best practices and out of box SCM solution capabilities (as sold)
• Lead and support client engagements effectively, managing project scope, schedule, and overall quality of delivery from functional perspective
• Lead business process redesign, roadmap planning and sprint demos of functional capabilities (for clients which have multiple system/application environments related to ERP and SCM applications (on-prem / cloud solutions)
• Connect business requirements with the functional capabilities of the SCM solution and create functional specifications
• Configure Glovia OM solution in client environment
• Solid experience in facilitation of requirements gathering sessions, JAD sessions, especially in areas of Supply chain management – Order to Cash (OTC), Planning, Order Management, Inventory Management, Warehouse Management, Field Service and B2B eCommerce
• Expert in the assessment of business objectives, formulating solution options, and driving stakeholder support
• Solid experience leading application solution design efforts
• Offer suggestions and recommendations during solution design and execution phase from a functional perspective to ensure business intent is understood by the project team
• Serve as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood
• Assist in engagement and project management by identifying risks, opportunities, as well as partnering up with project and account management teams on minimizing the risks and maximizing the opportunities and benefits
• Responsible for supporting overall QA/testing efforts and supporting business with User Acceptance testing. 

Trusted advisor to our clients

• Establish trusted advisor status with business and technology stakeholders by guiding them what should be the roadmap of the project and what functional areas will provide maximum business value-add
• Collect, formulate, and disseminate best practices on solution positioning and delivery based on the initial requirements gathered from the client. It is expected that this individual will guide the customer on implementing best practices in the industry
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