EXECUTIVE ASSISTANT I - SES - 50001577

Requisition No: 865772 

Agency: Veterans Affairs

Working Title: EXECUTIVE ASSISTANT I - SES - 50001577

 Pay Plan: SES

Position Number: 50001577 

Salary:  $45,500 to $47,230.04 

Posting Closing Date: 12/05/2025 

Total Compensation Estimator Tool

Requisition 865772

 

EXECUTIVE ASSISTANT I - SES

FLORIDA DEPARTMENT OF VETERANS' AFFAIRS

VA Regional Office

Bay Pines, Pinellas County

Annual Salary $45,500 to $47,230.04

Paid Bi-weekly

 

Excellent retirement package and optional deferred compensation plan.  Health, vision, dental, ‎disability, and other supplemental insurance available at reasonable premium rates.  Paid vacation and ‎sick leave. Nine (9) paid holidays and personal day.  Tuition waiver available for State Universities and ‎Community Colleges (up to 6 credits per semester).‎ Education and employment history must be verifiable.  Please attach any credentials you claim (degrees, certifications, etc.) to your application.

 

MINIMUM QUALIFICATIONS:

• Current employment with the Florida Dept. of Veterans’ Affairs.
• Three (3) Year’s office administrative employment experience.
• Excellent written and oral communication skills.
• Superior proofreading and editing skills.
• Excellent Interpersonal skills: ability to work well with others.
• Excellent organization and multi-tasking skills.
• Excellent computer skills, including proficiency in Microsoft Office Suite and web-based applications.
• Must have a viable Level 2 Background Screening on file.

PREFERED QUALIFICATION:

Applicants with the following experience will be shown preference.

Service Officer Experience in counseling, interviewing and handling Veterans' affairs

POSITION DESCRIPTION:

Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries. Responds to scheduling inquiries from County Veteran Service Officers, and refers all claims and hospital inquiries to the Veterans’ Claims Examiner Supervisors or Bureau Chiefs. 

Advises County Veteran Service Officers (CVSOs) and their staff, (VSOs and Counselors) in proper steps to take in contacting state and county assistance. Conserves Director’s time by reading, researching, and routing correspondence; drafting letters, documents and award certificates; collecting and analyzing information; initiating telecommunications. 

Maintains Director’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel. Maintains customer confidence and protects operations by maintaining confidentiality in Veterans’ information. 

Prepares reports by collecting and analyzing information. Secures information by completing data base backups. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics to include meeting minutes, development of the agendas for mandatory training for the statutorily mandated certification course and conferences, and development of power point presentations, detailed training materials and critiques.

Establishes and maintains effective communication via email and telephonic methods with the County Veterans Service Officers (CVSOs) statewide in Florida, and as necessary in other states. Establishes and maintains training programs which are measured via testing, certification and formal student feedback, as well as annual distribution to promote FDVA and serve as the American Legion Department Service Officer of the State of Florida, and as such, present quarterly statutorily mandated initial certification training, represent FDVA and attend semi-annual training and testing with the American Legion, directs training for the American Legion Post Service Officer training, retrieve training materials and ensure VCEs in the Bureau of Field Services and Bureau of Claims Services receive training on new VA policies, Federal Register changes, and newly defined disabilities. Prepares the certification and semi-annual recertification tests, as well as the entire training manual with new legislative