Administrative Services Coordinator III

Overview

The Department of Vermont Health Access (DVHA)'s Risk and Quality Management (RQM) Unit is seeking a qualified individual to join their team. Have the work/life balance you need with a Monday-Friday schedule and a supportive hybrid work environment. Eleven paid state holidays, in addition to a robust benefits package.  Starting rate may be negotiable based on experience and qualifications.

The Administrative Services Coordinator III supports the team primarily on risk and quality management activities. The RQM unit takes a pro-active approach to regulatory preparedness and strives to create a culture of continuous quality improvement within Vermont's Medicaid Program. To be successful at that, we conduct risk assessments, coordinate compliance audits, use data to make decisions about our performance and help staff improve results when indicated. 
 
This position will perform a variety of tasks that range from writing emails and meeting minutes, running reports, gathering and tracking data in data collection and visualization tools and helping to coordinate improvement project teams. The ideal candidate will have strong interpersonal and organizational skills, and must be comfortable communicating clearly both orally and in writing. Moderate to advanced skills in Word and Excel are preferred. Experience with continuous quality improvement concepts is also preferred, but not required. A willingness to develop new skills within any of those preferred areas is highly desirable and training will be provided.  
 
Mission:
The Department of Vermont Health Access (DVHA)'s mission is to improve Vermonters' health and well-being by providing access to high-quality, cost-effective health care. We have identified three priorities that support our mission: Advancing value-based payments, modernizing information technology infrastructure, and operational performance improvement. Our department commits to executing our responsibilities and priorities while adhering to three core values: Transparency, Integrity and Service.

Diversity, Equity, and Inclusion:
As part of our values of transparency, integrity, and service, we are committed to supporting diversity, equity, inclusion, and accessibility as part of our person-centered culture. We actively celebrate our colleagues' and future colleagues' different abilities, racial identity, sexual orientation, ethnicity, age, and gender. Everyone is welcome and supported here.

Our State:
Vermont is a "small but mighty" state. We are ranked as one of the top 10 states to raise a family in 2022. We are nationwide leaders for progressive social and educational policies.  We are in Northern New England, 1.5 hours from Montreal and 3.5 hours from Boston. We have beautiful Lake Champlain, the Green Mountains, and year-round outdoor activities. 

Telework:
The Department of Vermont Health Access (DVHA) supports a hybrid work environment. Upon hire, employees work with their supervisor to create a schedule that aligns with the business needs of the unit. We believe a hybrid work environment promotes autonomy and allows for increased flexibility and greater work/life balance.

Who May Apply

This position, Administrative Services Coordinator III (Job Requisition #52540), is open to all State employees and external applicants.
If you would like more information about this position, please contact erin.carmichael@vermont.gov.
Resumes will not be accepted via e-mail.  You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.

 

AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Work is performed in a standard office setting.

Minimum Qualifications

High School diploma or equivalent AND four (4) years or more of experience providing administrative-level support to a business or organization INCLUDING one (1) year or more in an accounting or budgeting function and experience as a supervisor of clerical or administrative staff.

OR

One year of full-time college level study in accounting, business or public administration, office administration or a related field AND three (3) years or more of experi