Solution Advisor Associate - SAP Academy for Customer Success - New York City (Hybrid)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

The SAP Academy for Customer Success is a talent development program specifically for candidates early in their careers. 

 

Who you’ll become 

A Solution Advisor works with our customers and prospects to help them solve business challenges and meet their business objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and will deliver software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor will participate in marketing events, will lead Design Thinking sessions, and collaborate with the broader sales team to identify whitespace opportunities at existing accounts.

 

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:  

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP. 
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies. 
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

 

The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role.  After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.  

 

Solution areas focus: 

 

• SAP Business and Technology Platform (BTP) – Knowledge in database and data management, analytics, application development and integration, intelligent technologies and AI, and industry cloud solutions. 

 

• SAP S/4 HANA Finance (oCFO) – Knowledge in corporate finance and accounting, reporting and consolidation, planning, budgeting, and financial analytics.  

 

• SAP Digital Supply Chain (DSC) - knowledge in Supply Chain, Asset Management, Manufacturing, Warehouse Management, or Transportation Management. 

 

• SAP SuccessFactors (HCM) - knowledge in core HR and payroll, talent management, employee experience management, HR analytics and workforce planning, Sales performance management.    

 

• SAP Intelligent Spend and Business Network (ISBN) - knowledge in Purchase to Pay process, procurement, subcontracting, supplier network and supplier portal. 

 

• SAP Signavio – knowledge in Business Process Management/Business Process Automation applications. 

 

What you’ll bring

 

• 2-3 years of work experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and excellent communication, or customer-facing skills. 
• Multi-dimensional experience: global experience, leadership role, entrepreneuri