Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Business Systems Analyst within PNC's Technology organization, you will be part of the HR Core Apps and Payroll team and will report into a Software Engineering Manager Sr.

You can be based in Pittsburgh PA, Strongsville OH, Cleveland OH. This position is primarily based in a location within PNC’s footprint.

We’re seeking a Business Systems Analyst to own and evolve Workday integrations and related HR/Payroll/Benefits/Talent applications. This role combines hands-on engineering, troubleshooting, and cross-team collaboration with vendors and internal technology partners.

How This Role Fits In

The HR Core Apps, Payroll & Benefits team supports Workday and other vendor applications that underpin our HR, benefits and payroll operations. You’ll be responsible for one or more applications, ensuring integrations are reliable, secure, and compliant, while improving performance and operational resilience.

What You’ll Do

· Business System Analyst Ownership: Review business requirements, perform fit gap analysis, feasibility assessment, build solution design to deliver effective solution with workday integrations, PeopleSoft CRM, Information ETLs. Perform testing and Co-Ordinate UAT testing with LOB, procure UAT approvals, set milestone & communicate dates to LOB and scrum master in absence QE/PM roles in smaller enhancements & production issues.

· Act as Business Systems Analyst: Must demonstrate ownership of requirements gathering, building solution design, testing integration and leading delivery of Workday HR, Payroll and benefits interfaces and ETL processes.

· Data Pipelines & Transmissions: Build design to secure file transmissions (SFTP/HTTPS/AS2), data validations, and reconciliation.

· Access & Security: Partner with PNC Enterprise security and access management teams to ensure data security and privacy controls are considered as part of solution design and obtain approvals.

· SDLC & Agile Delivery: Work in Agile (Scrum/Kanban), manage work in Jira, and coordinate incident/change management in ServiceNow.

· Technical Leadership: Troubleshoot complex production issues, conduct root-cause analysis, mentor peers, and contribute to engineering standards.

· Cross-Team Collaboration: Work closely with technology teams, vendors, and business partners to prioritize, plan, and deliver integrations and enhancements.

Qualifications (Must-Haves)

· Experience: 5–8+ years (preferred) in Business Systems Analyst with hands-on defining requirement for workday integration & ETLs, building solution design for workday integration & ETLs, obtaining LOB approvals on solution design & test cases, coordinating with developer & quality engineer.

· Workday: Strong experience with Workday integration design, integration output validations (text files, XML), knowledge workday (hr, payroll, benefits) functionality, workday business objects, workday data sources and workday report writing.

· ETL & Data: Proficient in SQLs and ETL output data analysis, mapping, validation, and reconciliation.

· Security & Access: Working knowledge of access management, data security, encryption, and secure file transfers.

· Process & Tools: Jira, ServiceNow, Agile methodologies; strong documentation and communication skills.

Nice-to-Haves

· Knowledge of Oracle (SQL, performance tuning) for downstream.

· Experience with vendor HR systems (benefits, payroll, timekeeping) and HR data standards.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Participates in identifying, evaluating, and configuring systems that are cost effective and meet bu