VP, Technical Operations

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

We are looking for an experienced and visionary VP of Technical Operations to lead, scale and mature LendingClub’s enterprise technology operations. This critical role is responsible for the architecture, design, standardization, availability, and operational support of our cloud and physical infrastructure as well as our internal corporate technology stack. The VP will lead the Cloud Infrastructure, System Operations, Database Operations, Network Operations, Security Operations, and Network Operations Center (NoC) teams and own all end-user technology and desktop support.

Reporting to the Chief Technology Officer, this leader needs to be both strategic and execution-driven—someone who can set long-term vision enabling business growth and ensuring platform reliability, while building a culture of disciplined, high-quality delivery, particularly in response to regulatory, audit, and risk demands.

What You'll Do

Strategic Leadership & Planning 

• Develop and evangelize a vision and strategic plan for infrastructure and corporate technology operations with measurable goals and KPIs 
• Partner with business and technology leaders to define and deliver operational service levels that support LendingClub’s platform growth and regulatory obligations 
• Lead cross-functional initiatives to modernize infrastructure, drive automation, and continuously improve system reliability and compliance posture 
• Represent operations in executive forums and communicate technical and business risks clearly to senior leadership 

Infrastructure Operations 

• Lead strategy and daily operations for all infrastructure domains including cloud services, server platforms, virtualization, storage, network, monitoring, backups, patching, and disaster recovery 
• Oversee system and storage administrators, network engineers, database operations, and security operations engineers 
• Ensure high availability, security, and scalability of all infrastructure components through adoption of best practices and infrastructure-as-code 
• Drive value engineering, preventative maintenance, and continuous improvement across the platform stack 
• Establish and manage vendor relationships and infrastructure budgets, including forecasting and procurement 

Corporate Technology & End-User Services 

• Manage corporate IT services, including 24x7 desktop support, collaboration tools, end-user devices, identity and access management, and workstation security 
• Own the lifecycle of all desktop applications, hardware, and accessories, ensuring reliability, security, and ease of use 
• Partner with stakeholders and vendors to drive automation, service quality, and operational efficiency across user support and device management 
• Implement and maintain procedures, standards, and controls to ensure compliance with internal policies and regulatory standards 
• Measure and report KPIs for IT operations and customer service performance; maintain focus on extraordinary internal customer experiences 

Risk, Security & Governance 

• Act as a key partner to Risk, Complianc