Senior Platform Manager, VLP & PLM – Fixed-Term

Role: Senior Platform Manager, VLP & PLM – Fixed-Term
Team: Product Technology

Scope: Individual Contributor, P4

Years of Experience: 6+

Location Options: Hybrid in Ventura, CA  or Reno, NV  | Remote in Approved States

Duration: Fixed-Term Contract Until 12/31/26

Overview:

The Product Technology Team is part of Patagonia’s Technology department and partners with Product Creation, Creative, Footprint, and Marketing teams to deliver the platforms that power how our products come to life, from concept through production. In support of our mission to Save Our Home Planet, this role will own the health and evolution of Patagonia’s Visual Line Planning (VLP) and Product Lifecycle Management (PLM) platforms, which sit at the heart of how we plan, develop, and bring products to life. As a Senior Platform Manager at Patagonia, you will lead VLP and PLM platform improvements that connect teams, remove friction, and enhance the tools people rely on every day. You will design, manage, and evolve platforms, systems, and processes, solving complex challenges and contributing your expertise to strategic initiatives. Partnering closely with technical and business stakeholders, you will drive platform performance, lead release governance, and champion quality and consistency to keep Patagonia’s technology foundation resilient and scalable.

What You’ll Do:

• Drive VLP and PLM platform solution optimization and best practices to improve quality, performance, and consistency, aligning team objectives with business priorities and governance requirements.

• Direct end-to-end platform enablement, including documentation, user training, hands-on support, and participation in implementation and future enhancement solutioning.

• Lead enterprise documentation standards for platform configuration, ensuring consistency and traceability across systems and providing technical oversight and future roadmaps for integration initiatives at scale.

• Cultivate strong relationships with technical and business stakeholders, translating platform needs into actionable priorities and shaping outcomes across functions.

• Drive platform performance analysis frameworks, leading cross-functional efforts to optimize scalability, reliability, and efficiency.

• Orchestrate cross-functional incident management and drive systemic improvements in platform stability and uptime.

• Lead enterprise release governance and readiness across VLP and PLM platforms, integrating automation and continuous delivery practices.

• Lead quality governance and data integrity workflows, establishing metrics and automation that ensure performance, compliance, and reliable data flows for downstream decision-making.

• Collaborate with Product Technology leadership and peer platform managers to shape priorities, navigate cross-platform dependencies, and make decisions that support the broader product technology ecosystem.

• As an individual contributor, conduct your work in alignment with Patagonia’s Leadership Expectations – Leading Self principles: Build People + Teams, Drive Results, Demonstrate Good Judgment.

Who You Are:

• Solution-Oriented: Balances business priorities and technical tradeoffs, translating complex needs into sustainable architectures that serve the broader organization.

• User-Centric: Prioritizes the end-user experience, establishing documentation standards, training frameworks, and support practices that help people get the most from the platforms they depend on.

• Organized: Manages complex, multi-team projects with precision, adjusting delivery plans as priorities shift while keeping timelines and quality on track.

• Systems-Minded: Thinks holistically across platforms and domains, spotting structural inefficiencies and connecting improvements to the bigger picture.

• Collaborative: Builds trust and alignment across teams, navigating competing interests with clarity and ensuring stakeholders are informed and engaged.

• Technical: Brings deep, hands-on knowledge of the platforms and systems they manage, grounding decisions in real technical understanding.

• Passionate: Enthusiastic for saving our home planet and integrates this passion into all aspects of work.

Experience You Bring:

• 6+ years of platform management, systems administration, or platform operations experience, including leading cross-functional platform configuration, optimization, and delivery across enterprise systems.

• Experience establishing enterprise documentation standards and quality governance practices for