Senior Director - Social Impact, Strategy, and Operations
LEGO GroupAbout the role
Job Description
This role must be based in Denmark full time
In the Social Responsibility team (SR), we’re focused on creating meaningful impact for children in our communities – online and offline – and bringing value to the LEGO Group. We’re joining forces with children, parents, caregivers and educators, our employees, partners, experts, and non-governmental organizations (NGOs) to unleash the power of play so children can thrive and build a better world.
As the head of the Social Impact, Strategy & Operations team, you play a critical role in enabling the SR leadership team and organization to be successful. Your role and focus will span across strategy, owning the implementation of our ONE Social Impact strategy and Aspiration and leading annual strategy and planning processes, impact, owning the implementation and evaluation of our Monitoring, Evaluation and Learning (MEL) framework, and operations, ensuring smooth operational support across SR and ensure timely reporting as per annual processes in the LEGO Group. Across all, enable the SR Leadership Team to have full visibility of impact and progress across portfolio as per strategy and set targets to enable data-driven decision-making.
Core Responsibilities
Strategy
Lead the delivery of ONE Social Impact Strategy (OSIS) and ensure a broad approach; responsible for deliveries to SteerCo and Executive Leadership Team sponsors. This also includes focus on creating shared value and supporting the continued embedding of Social into the LEGO Group.
Lead the delivery of the SR Aspiration through a revised SR portfolio.
Own and ensure highly efficient annual planning processes, including delivery of annual plans, forecasting and target setting, budget, and headcounts for SR. As part of this, ensure ongoing optimization of ways of working, processes, systems, and tools, that teams across SR are supported throughout annual planning process and that LT has full insight to enable quality decision-making.
Drive partnerships at three levels, i.e., internally in the LEGO Group, across the LEGO ecosystem and externally. Across all, it will be key to ensure alignment with OSIS and Aspiration, and to ensure a consistent approach to partners.
Drive strategic storytelling with Corporate Brand Communications to position social impact work internally and externally.
Impact
Lead the roll-out and evaluation of a Theory of Change and a MEL framework to ensure a shared understanding of the impact we aim to achieve, a consistent approach to how we measure and learn across SR and beyond and a clear overview of progress. This will be done in close dialogue and collaboration with LEGO Foundation and LEGO Education to ensure an aligned approach and building on findings across the LEGO ecosystem.
Supervise the establishment of a systematic approach to country and market analysis to ensure our work delivers on community issues.
Scan, map and guide on social trends globally as well as with regional specificities to inform OSIS and Aspiration as well as functions across the LEGO Group.
Operations
Supervise SR input into reporting and ensure reporting is aligned with ESG requirements.
Establish and drive a portfolio management ‘system’ to ensure a coherent SR portfolio that delivers according to our MEL framework and in line with OSIS and Aspiration.
Manage product donations, in close dialogue with program colleagues across SR.
Team
You will lead, develop the Social Impact, Strategy & Ops team, a team of experts, to enable SR to deliver on OSIS and Aspiration.
As part of the Social Responsibility Leadership Team, you will contribute to setting direction for Social Responsibility as one team, and help us deliver on our strategy.
Play your part in our team succeeding
This role is dependent upon a close and inclusive collaboration with the SI LT and all teams across SI as well as teams such as Brand, PMD, GPA, CBC etc. to ensure there is agreement to and our portfolio aligns with strategic direction, that our work is impactful, creating shared value for communities and the LEGO Group alike, and that the operational support is consistently improved.
Do you have what it takes?
Seasoned leader with demonstrable experience working in a global organization (corporate/consultancy) with strong business insight
Solid experience with strategy development including shared value, monitoring, evaluation and learning and operational support from a global business/organisation. This also includes experience with leading and managing strategic and cross-function
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