Senior Manager, Procure-to-Pay Operations

<p><span><span><span><b>Senior Manager, Procure-to-Pay Operations</b></span></span></span></p> <p><span><span><span>Location:<b> Flexible</b></span></span></span></p> <p><span><span><span>Reports to:<b> Director, GBS Operations </b></span></span></span></p> <p><span><span><span>Aptar is a global leader in dispensing and closures systems (USD3.3Bn revenue, 13,000 employees worldwide). Aptar designs and manufactures a broad range of drug delivery, consumer product dispensing and active material science solutions.  Aptar’s organizational structure consists of three Business segments: Beauty, Pharma and Closures. Beauty Segment mainly sells dispensing pumps (spray pumps, lotion pumps, airless pumps), aerosol and applicators for the fragrance, make up and skin care markets.</span></span></span></p> <p><span><span><span><b> </b></span></span></span></p> <p><span><span><span><b>THIS IS HOW YOUR JOURNEY BEGINS:</b></span></span></span></p> <p><span><span><span>Senior Manager, P2P Operations works in close collaboration with the Director, GBS Operations, the P2P GBPO, his/her teams and eventually internal GBS clients, to deliver the P2P activities of the GBS globally, respecting Aptar Group financial policies and agreements. </span></span></span></p> <p><span><span><span>This is a global role, so the scope of financial reporting and compliance is both Country, Regional &amp; Global.</span></span></span></p> <ul> <li><span><span><span>Responsible for the day-to-day P2P operations within the GBS and the specific services delivered</span></span></span></li> <li><span><span><span>Focus on operational delivery of P2P services to stakeholders and customers</span></span></span></li> <li><span><span><span>Ensures adherence to standards set by the Global Process Owner and priorities set by Director, GBS Operations </span></span></span></li> <li><span><span><span>Provide an initial point of escalation for P2P day-to-day issues resolution</span></span></span></li> <li><span><span><span>Provide prioritization for GBS P2P team, in conjunction with GBS Director, GBS Operations</span></span></span></li> <li><span><span><span>Ensure compliance with laws, rules and regulations</span></span></span></li> <li><span><span><span>Be located in one of the key GBS locations to ensure visibility of service delivery</span></span></span></li> <li><span><span><span>Review KPIs and take actions to resolve issues</span></span></span></li> <li><span><span><span>Manage capacity of overall P2P team according to priorities, in conjunction with Director, GBS Operations and P2P Supervisors </span></span></span></li> <li><span><span><span>Manage P2P budget</span></span></span></li> <li><span><span><span>Manage attrition and staff performance</span></span></span></li> </ul> <p> </p> <p><span><span><span><b>WHAT YOU WILL BRING ON THE JOURNEY:</b></span></span></span></p> <p><span><span><span><b><u>Education/Experience</u></b></span></span></span></p> <ul> <li><span><span><span>General University degree or proven track record</span></span></span></li> <li><span><span><span>10+ years relevant GBS work experience</span></span></span></li> <li><span><span><span>Must have previous experience leading teams in international SSC/GBS environment</span></span></span></li> <li><span><span><span>Language requirement: English and other fluent second language</span></span></span></li> <li><span><span><span>Willing to travel up to 50% of time</span></span></span></li> <li><span><span><span>General University degree or proven track record</span></span></span></li> </ul> <p><span><span><span><b><u>Skills</u></b></span></span></span></p> <ul> <li><span><span><span><span>Strong understanding of P2P processes</span></span></span></span></li> <li><span><span><span><span>Ability to resolve exceptions and disputes</span></span></span></span></li> <li><span><span><span><span>Strong analysis and problem-solving skills</span></span></span></span></li> <li><span><span><span><span>Customer centric</span></span></span></span></li> <li><span><span><span><span>Good Microsoft Office and SAP (SAP4Hana) skills</span></span></span></span></li> <li><span><span><span><span>Credible with all types of stakeholders</span></span></span></span></li> <li><span><span><span><span>Capable of working in the strategic and operational mode </span></span></span></span></li> <li><span><span><span><span>Proven people management competencies </span></span></span></span></li> <li><span><span><span><span>Confident and effective decision maker</span></span></span></span></li> </ul> <p><span><span><span><b> </b></span></span></span></p> <p><span><span><span><b>WHAT WE OFFER:</b></span></span></span></p> <ul> <li><span><span><span><span>An exciting, diverse and value based working environment</span></span></span></span></li> <li><span><span><span><span>Award-winning corporate university offering personal development and training opportunities.</span></span></span></span></li> <li><span><span><span><span>Competit