Senior Director of Delivery

JOB REQUISITION

Senior Director of Delivery

LOCATION

BOSTON

JOB DESCRIPTION

Robert Half Executive Search – US Operations

Senior Director of Delivery, Executive Search

Position Summary

The Senior Director of Delivery for Executive Search leads the end-to-end search delivery function for our Executive Search practice while serving as a strategic partner to clients through the execution of retained searches. This leader is responsible for driving delivery excellence, evolving our search methodology as we scale the business, and building on our strong client-first culture while driving consistency and excellence across the delivery organization. As a strategic leader with an enterprise-first perspective, this individual is expected to step back from day-to-day operations, think holistically, and make decisions that prioritize client outcomes and the long-term success of the organization.

Beyond delivery leadership, the Senior Director will personally lead and execute retained executive search engagements while strengthening the practice’s market presence through long-term, trust-based relationships with candidates and clients. Through direct search execution and ongoing market engagement, the Senior Director surfaces market insights, identifies emerging talent and organizational needs, and helps translate those insights into future opportunities. This leader also coaches and develops the team to cultivate strong relationships, recognize meaningful signals from market conversations, and contribute to business growth by turning insights into enduring client partnerships and future retained search opportunities.

This role also leads the continuous refinement and innovation of our search approach, introducing agile, flexible, and technology-enabled ways of working that accelerate speed to market while maintaining uncompromising candidate quality.

The position reports to the Senior District President of Executive Search Global Operations.

Key Responsibilities

The Senior Director of Delivery for Executive Search will have responsibility for the following:

Team Leadership & Talent Development

• Hiring, developing, and leading a high-performance delivery team.
• Provide coaching, performance management, and career development for direct reports, and partner with them to drive the development, performance, and engagement of the broader delivery team.
• Promoting agility, innovation, curiosity, and a client-first mindset within the team.

Client Delivery & Search Execution Leadership

• Personally leading and executing a portfolio of C-suite and senior leadership search engagements, delivering exceptional client and candidate outcomes.
• Driving consistent, high-quality execution of C-suite and senior leadership searches across the practice.
• Leading a proactive, solution-oriented, client-first delivery model while serving as a hands-on search leader and role model for execution excellence.
• Evolving search methodology to increase agility, efficiency, and speed-to-shortlist without compromising quality.
• Partnering with delivery leaders to oversee search capacity and ensure clients receive consistent, high-quality execution across all engagements.
• Reviewing all active searches regularly to assess progression, identify engagements encountering challenges, and partner with team members to develop solutions that move searches forward.
• Partnering with Managing Directors on search strategy, client communications, market intelligence.

Relationship Management & Market Insight

• Building and maintaining long-term, trust-based relationships with candidates and market contacts.
• Surfacing insights through candidate conversations, including emerging talent trends, organizational shifts, and leadership needs.
• Identifying signals such as team changes, growth initiatives, and succession considerations to inform future opportunities.
• Partnering closely with Managing Directors by sharing relevant market perspective and introducing potential opportunities as they naturally emerge.
• Tracking engagement activity and contribution to broader business outcomes, demonstrating impact on revenue growth.

Team Development: Relationship-Led Market Insight

• Coaching and developing delivery team members to build strong candidate relationships, recognize meaningful signals through ongoing conversations, and identify opportunities that support future business growth.
• Establishing clear, consistent approaches for capturing and sharing market insights and emerging opportunities with Managing Directors.
• Encouraging a culture of c