Parts Counter Specialist

Join the team at James River Equipment in La Crosse

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our nearly 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

This position is Monday-Friday, day shift, with rotating Saturday morning shift required.

As a Parts Counter Specialist, your typical responsibilities include:

• Greet walk-in customers, respond to customer telephone calls and inquiries, sells products and/or services to meet customer needs.
• Process internal (inter-company) parts transfer requests.
• Supplies Service Technicians with parts as required.
• Assists with preparing and maintaining merchandise displays.
• Verifies receipting-in of shipments and assist with placing Machine Down and Stock Orders in their proper inventory locations.
• Keep work area and assigned warehouse areas neat, clean, and organized.
• Maintains condition of department vehicles, inventory, tools and equipment.
• Participate in (annual) physical inventory

Requirements include:

• High school diploma or equivalent

• 1-3 years John Deere Parts experience or 3+ years other parts experience, preferably automotive or other comparable equipment
• Safely operate a forklift, must be able to obtain forklift certification
• Strong verbal communication skills
• Basic computer skills
• Basic math skills

Physical Requirements:

• Regular and timely attendance is required.
• Participates in all job-related training and development.
• Able to move objects weighing up to 60 pounds.

Working Conditions:

• Hazards from electrical, mechanical and power equipment
• Risk of exposure to chemicals such as oils, antifreeze, volatile hydrocarbons, and battery acid
• Extremes of weather
• Mists, fumes and non-continuous noises of varying sound level and intensities
• Dust from hose saws

Above all, we are seeking a friendly team player who has an outstanding work ethic, a willingness to continue learning and growing personally and professionally, and enjoys contributing to a positive work environment!

About the Benefits

Joining the team at James River Equipment means you’ll enjoy a wide range of benefits, many of which start on day one of your employment with us. In addition to a competitive hourly rate of pay (negotiable based on experience) plus monthly bonus eligibility, the successful candidate will receive: