Jobs and Careers
FL

Head of Financial Institutions Group (FIG)

Flagstar Bank
United Statesfull_timeVerifiedPosted 21 May 2026
💰 $403,134/yr($260,864/yr$403,134/yr)

About the role

Position Title

Head of Financial Institutions Group (FIG)

 

Location

Charlotte, NC 28202

 

Job Summary

A Senior Director – Head of Financial Institutions Group (FIG) will oversee and direct the specialty banking activities of the team. This role requires a deep understanding across the Financial Institution industry, sectors, and the specific needs of clients to position the team as advisors, capital providers, and strategic partners, in close coordination with capital markets, treasury management, and investment management teams. Responsible for the management of a team who focuses on new business development, portfolio management, credit quality and overall relationship management of their assigned portfolio of customers, which may include clients in private equity, private credit, asset managers, broker deals, hedge funds, banks, insurance companies, and other specialty finance businesses. Ensures the generation of revenue by cultivating account relationships and ensuring strong credit quality thresholds are met. Responds to escalated, complex or challenging relationships/transactions.

 

Job Responsibilities:

  • Relationship Management/Revenue Generation:  Infuses the team’s network of clients and centers of influence with fresh prospects at any time in order to expand opportunities.  Serves as an escalation point for any and all client relationships, addressing any issues and removing obstacles to ensure a smooth and beneficial transaction.  Personally, manages client relationships as needed or deemed necessary. Assists team with generating revenue, deposit gathering and fee production.  Works with product partners on cross-sell efforts to deepen relationships and improve profitability. 
  • Management of the Team: Monitors and coaches performance of team members, including division heads, relationship managers, and analysts, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved (including sourcing deals personally if needed).  Takes corrective actions if goals are not being achieved and leverages expertise and knowledge to develop an outstanding team. Attracts, develops and coaches a successful sales team.  Responsible for hiring, training, development, and handling of salary administration, performance reviews, and employee relations issues. 
  • Strategic Planning: Partners with Banking management to create a strategic plan for the Financial Institutions Group. Establishes key performance indicators (KPIs) and metrics to measure success.  Creates action plans to ensure the achievement of the plan including setting and tracking individualized goals for each team member in regards to production and revenue, and forecasting results for management based on existing pipelines.  Monitors industry trends, market dynamics and competitive landscape to identify opportunities for growth. Collaborates with product teams to develop and enhance specialty banking products and services to meet the evolving needs of clients. 
  • Credit Quality: Ensures the team proactively monitors the credit quality of their portfolios through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting and properly analyzing financial information.  Partners with the credit team to recommend and take appropriate corrective actions as needed. 
  • Responsible for talent management functions including; employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

ADDITIONAL ACCOUNTABILITIES

  • Performs special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Required Qualifications:

  • Education level required: ​Undergraduate Degree (4 years or equivalent)​   
  • Minimum experience required: ​15+ Years​ in Investment Banking, Corporate Banking, Commercial Banking, or Capital Markets. 
  • Specialized senior level client relationships and credit / industry expertise specific to FIG-related sectors  

Preferred Qualifications:

<

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Flagstar Bank

View company profile →