Concessions Supervisor- Ford Amphitheater

Job Description

Developed and built by Notes Live, the Ford Amphitheater is an 8,000-capacity, state-of-the-art venue right in the heart of the Polaris Pointe development in Colorado Springs, Colorado. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do. The Concessions Supervisor is the accountability for our stands and sets the tone for our Concessions Team.   

Our ideal candidate is someone with previous supervisor experience in a related field or environment and is able to tackle hurdles with professionalism and compassion while still ensuring that the guests and clients are happy. 

This employee will have the ability to work holidays, overtime, nights and/or weekends (as needed). 

 

This position is considered an Hourly/ Seasonal/ Part-Time Employee 

Compensation Data

 The hourly rate of pay for this position ranges from $20 to $22.75.  If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.​

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BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.  ​

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There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

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Job Responsibilities

• Attends, participates, and conducts pre-shift huddles (as required) 
• Schedules and assigns daily work assignments and tasks to their assigned stands and confirms completion 
• Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service in accordance with Aramark’s standards, policies, and procedures 
• Prep assigned stands by unlocking doors and equipment 
• Verify stand signage is accurate and reflects the same in the Point of Sale (POS) 
• Ensures Stand Leads are properly conducting safety and food checks 
• Adheres to concession administrative tasks – including, but not limited to, discrepancy forms, inventory logs, order forms, etc 
• Ensures that food is stored correctly by adhering to food safety policies and procedures 
• Assists with workstation set-up to include prep tables, service counters, hot wells, and steam tables 
• Assists and delegates the proper tear-down, cleaning and sanitizing of workstations 
• Serves food to customers and employees while ensuring guest satisfaction and anticipating the customers’ needs 
• Replenishes food items and ensure product is stocked to appropriate levels 
• Adheres to all alcohol service policies and safe drinking guidelines including the checking of patron’s valid identification 
• Maintains excellent, friendly, and efficient customer service and positive demeanor towards guests, customers, clients, and co-workers 
• Ensures security of company assets 
• Accepts constructive feedback and provides ideas, concerns to and from leadership 

The above listed bullets do not contain a comprehensive listing of all required activities, duties, or responsibilities.  Job duties, responsibilities and activities may change, or new ones may be assigned at any time with advance notice. 

This role reports directly to the Manager and Director of Concessions with oversight by the Alcohol Compliance Supervisor. 

Qualifications

• 21 years of age or older (Required) 
• Previous supervisory experience in a related role or field (Required) 
• TEAM/ TIPS Alcohol certification (Required) – applicants will be trained & certified on site if certification is needed 
• ServSafe or equivalent Food Safety Certification (Required) – applicants will be trained & certified on site if certification is needed 
• Demonstrates interpersonal and communication skills, both verbal and written 
• Requires occasional lifting, carry