Business Development Manager

C.H. Robinson is seeking a Business Development Manager to join our Brokerage team.  In this role you will serve as a consultant and subject matter expert partnering with our sales organization on the generation of new business and retention of existing business.  You will build relationships with multiple Commercial groups internally to generate leads and support the sales process for large or complex opportunities.  Additionally, you will lead and/or participate in strategic account discussions, contract and pricing strategy directly with the office network and customer.

DUTIES AND RESPONSIBILITIES 

The duties and responsibilities of this position consists of, but is not limited to, the following: 

Business Development  

• Diagnoses opportunities qualifies leads & develops business  

• Develops business by selling and closing opportunities in partnership with the office network  
• Markets respective mode/service to sales and account management teams through ongoing education  
• Drives growth and creates demand for the mode/service, which helps to ensure their respective regions have a robust pipeline of customer opportunities  
• Seeks to understand the underlying challenges of the opportunity and design solutions that address the customer’s short and long-term needs.   
• Designs and implements solutions for mode/service products and services. This includes partnering with internal pricing teams and being a liaison between the mode/service and network to create pricing models and strategies

• Refines marketing strategy for respective mode/service regularly based on network feedback and external market trends  

Consultation/Customer Service 

• Builds trusting relationships by acting as an ambassador of the mode/service to the network, in addition to external customers and suppliers 
• Collaborates with management to proactively identify and/or resolve issues in a timely manner 
• Provides industry feedback to the network on trends, pressures, and competitive evaluation of key competitors in the marketplace   

• Educates and consults with the sales and account management teams on the market factors that impact pricing for the mode/service  
• Educates the network on service line initiatives, vision and strategies   
• Demonstrates or develops product and service capabilities and addresses detailed functional and technical questions  
• Responds to network inquiries on topics related to the industry, market trends and competitive intelligence for the mode/service  
• Understands how to leverage departments within the mode/service they support, other modal teams, and Customer Shared Services teams  

• Other duties or responsibilities as assigned according to the team and/or country specific requirements 

QUALIFICATIONS 

Required: 

• Bachelor’s degree from an accredited college or university 
• 6+ years previous sales, operations and/or account management experience  
• Ability to travel 25-40% (internationally)

Preferred: 

• Technical proficiency in MS Office  
• Proven ability to create and sell comprehensive solutions and service packages to all buying influences   
• Demonstrated influencing, negotiation, collaboration, communication and presentation skills   
• Proven track record of delivering measurable financial results through sales or account management solutions  
• Strong strategic orientation, relationship building, negotiation skills and business acumen   
• Strong technical understanding of C.H. Robinson, modes and services, and systems   
• Proven ability to develop proposal presentations in Word or PowerPoint  
• Proven examples of using Excel for analysis and modeling  

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$77,000.00 - $173,600.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

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