About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Overview

This role can be based in any of our US locations: Denver, CO; Quincy, WA; or Ashburn, VA or open to remote.

Vantage is seeking a detail-oriented, proactive Business Systems Analyst to join our team. In this role, you will be responsible for analyzing business processes, implementing new systems and updates, and providing actionable, data-driven insights to enhance business performance and profitability. You will work closely across the North America and IT teams to develop and maintain key systems roadmaps, dashboards, and systems improvements. Additionally, you will document and analyze current processes, recommend improvements, and manage special projects. The ideal candidate will act as the primary liaison between the North America team and IT, translating business requirements into technical specifications for system implementations.

Essential Job Functions

Reporting & Dashboard Management:

• Build and maintain various reports and dashboards to steer business operations, ensuring data accuracy and timely updates.
• Collaborate with the North America team (Ops, Commercial, Market Development, etc.) and IT teams to implement new tools and systems as needed.
• Regularly analyze business performance through reports and dashboards, uncovering data-driven insights that enhance profitability and operational efficiency.

Data-Driven Insights:

• Uncover actionable insights using data analytics to inform decision-making and drive business growth.
• Create performance metrics and analysis for business units to evaluate operational efficiency and financial performance.

Process Improvement:

• Analyze existing business processes to identify opportunities for improvement, optimization, and automation.
• Develop and implement process improvements to enhance operational efficiency and productivity.
• Document team processes for both internal reference and distribution to broader business teams.

Systems & Special Projects:

• Act as the primary interface with IT and the North America team to gather business requirements and translate them into technical specifications.
• Assist with system improvements and upgrades, ensuring proper alignment with business needs.
• Collaborate on special projects that drive systems integration and business process improvements.

Cross-Functional Collaboration:

• Work closely with cross-functional teams, including Ops, Commercial, IT, and others to provide seamless integration of systems and tools.
• Partner with various departments to provide insights into financial data, operational trends, and other key performance indicators (KPIs).

Training & Documentation:

• Provide training and support to end-users on new reports, dashboards, and system changes.
• Develop and maintain thorough documentation for processes, systems implementations, and reporting tools.

Project Management:

• Assist in the coordination and management of key system and reporting projects, ensuring they are delivered on time, within scope, and within budget.
• Support the evaluation and selection of new technology solutions that meet evolving business requirements.

Ad Hoc Analysis & Support:

• Conduct ad hoc analyses to support business units in understanding trends, potential risks, and opportunities.
• Provide support for ad hoc reporting requests and analysis to senior leadership and other stakeholders.

Additional Duties:

• Handle additional duties as assigned by Management.

Job Requirements

Education:

• Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Finance, or a related field.

Experience:

• 3-5 years of experience in business systems analysis, data analytics, or related roles.
• Experience with reporting tools such as Power BI, Tableau, or similar platforms.

Skills:

• Proficiency in d