OnSite Specialist - Mission Viejo, CA

Essential duties & responsibilities: 

• Provides clinical surgical support by managing all relevant equipment. 

• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures. 

• Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices. 

• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel. 

• Maintains knowledge base of equipment and disposable products through Stryker education training programs. 

• Provide physicians and OR personnel with information on new and current products.  

• Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.  

• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account. 

• Accurately records and reports all surgical procedure information. 

• Adheres to all Stryker and medical facility policies, standards and procedures. 

• Analyze and resolve both routine and non-routine product issues expediently using independent judgment. 

• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility. 

• Adhere to (HIPAA) and other related patient confidentiality policies and procedures.  

• Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel. 

• Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time) 

Education & special trainings: 

• ​​​​​High School Diploma or equivalent required. 

• ​Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred. 

• ​Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal​ 

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Qualifications & experience:<