Senior Backend Engineer (Remote)

Description

OX Security is seeking a Developer to our Customer-Facing Group, to support and enhance the secure deployment and ongoing operation of our platform. This role is ideal for an experienced engineer who thrives in complex infrastructure scenarios, enjoys working directly with customer environments, and is excited about building scalable, secure, and maintainable solutions.

You'll work closely with backend engineers, DevOps, and customer success teams to deploy, configure, and support the product in customer-owned infrastructure. This position is critical for ensuring the seamless functioning of our product in highly regulated or restricted customer environments.

Responsibilities

What You’ll Be Doing

• Collaborate with customer success managers and backend/frontend engineers
• Participate in customer calls to gather insights for complex issue resolution
• Troubleshoot urgent and complex customer issues
• Handle customer request for feature enactments
• Continues improvements of the system by taken backlog tasks.

Requirements

What We’re Looking For

• Bachelor’s degree in Computer Science or related field.
• Minimum 5 years of experience in backend development.
• Proficiency in Node.js.
• Excellent troubleshooting and debugging skills, especially in unfamiliar or customer-specific setups.