Human Resources Generalist

* We're looking for an additional HR Generalist to join our team!

POSITION SUMMARY

The HR Generalist supports day-to-day HR operations across the employee lifecycle, with a focus on HR operations, compliance, employee relations, and HR systems administration. This role partners with HR leadership and business leaders to ensure compliant, consistent practices across a multi-site, regulated workforce, including special education and clinical environments. The position exercises independent judgment and supports investigations, audits, and complex employee matters while promoting a positive employee experience.

 

Why Join Us? 

At Point Quest, we are transforming education with compassion and innovation. Since 2008, we have grown from one school to a dynamic organization offering diverse locations, mentorship, and career growth. As a Human Resources Generalist, you will enjoy: 

• CEU/license reimbursement and tuition assistance
• Full benefits: Medical, Dental, Vision
• 401(k) with a company match
• Paid sick leave, holidays, and vacation

KEY RESPONSIBILITIES

HR Operations & Employee Lifecycle Administration

• Administer employee lifecycle transactions including hires, job changes, status changes, leaves, and terminations
• Ensure accuracy and compliance of employee data and documentation within HRIS and personnel files
• Review and validate HR transactions for policy and regulatory compliance
• Develop and maintain standardized HR operational procedures and documentation
• Identify process gaps and drive continuous improvement in HR operations workflows

Employee Relations & Manager Support

• Serve as a primary HR contact for employees and managers on HR policies, practices, and employee concerns, and partner with leaders to resolve issues in a timely and fair manner
• Conduct or support workplace investigations and fact-finding reviews
• Provide policy interpretation and risk-aware guidance to leaders
• Partner with leaders to resolve employee concerns in a timely and fair manner
• Draft and review employee communications and corrective action documentation

HR Systems & Data Governance

• Maintain high data integrity standards within HRIS and related systems
• Perform regular audits of HR data and transactions
• Partner with Benefits and Payroll teams to resolve data and workflow issues
• Support system implementations, enhancements, and testing

Compliance & Regulatory Support

• Ensure compliance with federal, state, and local employment laws and regulations
• Support multi-state compliance requirements and jurisdictional variations
• Maintain required employment records and compliance documentation
• Partner with HR leadership on internal audits and external compliance reviews
• Support regulatory reporting and government agency responses
• Monitor required credentials, licensure, and background clearance requirements for regulated roles

Benefits & Leave Administration

• Serve as an HR point of contact for employees and managers with questions related to benefits, leaves of absence, ADA accommodations, and workers’ compensation processes
• Provide front-line guidance and intake support, and route complex or formal cases to the Benefits & Risk team
• Coordinate with the Benefits & Risk team and third-party administrators to support case processing and communication

Other Duties as Assigned

• This job description is not designed to cover or contain a comprehensive listing of activities, tasks, duties, or responsibilities that are required of this position. Duties, responsibilities, tasks, and activities of this position are subject to change at any time with or without notice.

QUALIFICATIONS

Required

• Bachelor’s degree in Human Resources or related field, or equivalent experience
• HR Ge