Sr. Associate, Project Manager - Treasury Management
Capital OneAbout the role
The Commercial Bank’s (CML) Treasury Management Product Team is transforming how businesses operate, building top-tier client and associate experiences using secure, best in class technology. The Treasury Management Product Team is responsible for supporting all client-facing products as well as associate-facing tools, operations and sales support.
CML’s Treasury Management Product Operations and Support team ensures product and client success by working closely with product managers, sales, client service, onboarding, risk, technology, and other value chain partners. In this position, you will contribute immediately, bridging the gap between the Product function and critical Project and Process Management needs with a primary focus on product maintenance vs. product intent.
Responsibilities will include:
Become a subject matter expert on our Treasury Management set of payables, receivables, and liquidity products and experiences, both from a front-end and back-end perspective
Partner with client facing associates to understand product & client issues and ultimately drive to resolution in a well-managed process
Partner with technology and vendor teams to dive deep into more challenging product issues
Collaborate with Product Managers and content developers to ensure our client facing associates have the required knowledge to assist clients
Aggregate client feedback and recommend product enhancements to improve the overall client experience
Work with our risk partners to coordinate responses to audits or assessments and oversee the remediation of issues
The ideal candidate will:
Have excellent communication and partnership skills, to interact and communicate with key stakeholders at all levels across the company to manage, inform and influence outcomes
Have the ability to quickly learn complex products through hands-on experience, review of functional and technical documentation, and analysis of data
Exhibit outstanding influencing skills to effectively drive project efforts
Have the ability to quickly put structure in place to manage work in a dynamic, complex environment
Demonstrate the ability to dig in, analyze data and document requirements
Have strong problem solving skills
Have excellent presentation skills
Have strong interpersonal skills and the ability to navigate a large organization
Basic Qualifications:
Bachelor’s Degree or Military experience
At least 1 year of Project Management or Product Management experience
At least 1 year of banking or Financial Services experience
Preferred Qualifications:
MBA or Master’s Degree
At least 2 years of Project Management or Product Management experience
At least 2 years of experience with Commercial Banking products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Sales Territory: $86,000 - $98,200 for Sr. Project Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and ot
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