SVP, Product and Underwriting - Personal Lines

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Please Note: This role is open to working remotely in the United States.

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Job Description Summary

Our work is essential to driving Nationwide’s future capability to serve our customer’s needs while delivering strong financial outcomes in line with expectations. Success leading this team requires a blend of product knowledge, underwriting savvy, and analytical prowess.

You will be the senior executive responsible for the underwriting and product strategy, governance, effectiveness and outcomes of Nationwide Personal Lines. Reporting to the President of Nationwide Personal Lines, you will work with both Business Unit Operations and Corporate Support functional areas (Technology, Actuarial, Finance, Reserving, Legal, Compliance, Marketing, etc.) to meet business goals of core profitability measured by Underwriting Income and Combined Ratio and devising strategies to realize profitable growth. You will be responsible for defining processes, investments, best practices, talent, staffing and expense management in Product & Underwriting aligned with the standards set by World Class Underwriting objectives. You will lead your team, your peers and business partners through our continued Underwriting transformation as the critical champion and sponsor of defining appetite, product line performance, territory performance, execution and quality standards that deliver on both financial and customer satisfaction targets.

Job Description

Key Responsibilities:   

• Responsible for developing and executing a national Personal Lines Product and Underwriting strategy through functional areas including Field and Staff Product, Field and Staff Underwriting, Product Development and Innovation, and Project & Program Delivery.

• Provides profit-oriented underwriting thought leadership, prioritization and direction to the Personal Lines organization:  Stays abreast of market cycles, trends and future developments in the PL market and underwriting to guide highest level leadership decisions and strategy development.

• Provides most critical and complex underwriting performance data analytics and business insights solutions to deliver on Personal Lines profitability goals: Ultimately responsible for ensuring Personal Lines is most effectively leveraging data, analytics and insights, procedures and rules automation as an integrated part of strategic underwriting risk decisioning.  

• Builds and delivers product expertise and business processes across the Personal Lines organization: Build strong internal processes for effective product management to ensure the required compliance with state and industry regulatory entities and necessary speed to compete.  

• Strengthens underwriting outcomes via effective collaboration and leading by influence with supporting functions across the value chain. Including but not limited to Technology, Operations, Actuarial, Finance, Reserving, Reinsurance, Audit, Compliance, Legal, Risk Management, Claims and Sales functions and works to develop and/or strengthen interdepartmental relationships to support more robust decision making to realize plans and expected outcomes in underwriting.  

• Oversees executive and associate management functions. Including performance management, salary planning and administration, assessing and development of talent to ensure associates are appropriately skilled for future business state model, hiring and placement, and ensuring a strong performance driven culture.  

• Contributes as an active member of the PL Cabinet and a model senior leader for all P&C Associates to drive mindset, process and delivery transformation.  Further establishes essential relationships with executives across enterprise and P&C to achieve effective and aligned decision making on risk aggregation, reinsurance strategy and planning.