Jobs and Careers

Senior Systems and Network Administrator, IT Infrastructure

San Jose, United Statesfull_timeVerifiedPosted 4 Nov 2024

About the role

SUMMARYThe Senior System and Network Administrator will be responsible for overseeing the security, installation, configuration, maintenance, integrity, and troubleshooting of hardware, software, and network systems throughout the organization. The ideal candidate will have experience in managing server and network infrastructures, ensuring the smooth deployment of new applications and hardware solutions as his/her primary objective is to ensure the reliability, security, and optimal performance of the organization’s IT infrastructure, enabling seamless operations and productivity. The incumbent will perform systems maintenance tasks, such as system back-up, recovery, and file maintenance to promote uptime and efficient performance. In addition, he/she will acquire, install, and test system software upgrades and computer components. The incumbent will configure software and resolve technical problems. Additionally, the incumbent will maintain documentation of IT infrastructure, and troubleshooting procedures and participate in organizational and department projects. He/She also plays a lead role in enhancing the architecture and security of all Credit Union systems and for producing necessary documentation in support of these responsibilities. All IT employees deliver front-line service desk support and tasks in addition to their other duties. QUALIFICATIONSTo perform this job successfully, he/she must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. · Education and/or Experience: Bachelor’s Degree in information technology and a range of 6-8 years of related experience, and/or equivalent combination of education and experience. Demonstrated leadership roles in previous positions required.· Certificates, Licenses, Registrations: One or more of the following certifications is required. Comparable alternatives from other vendors will be considered: MCSA, MCSE, VCP, VCAP, CompTIA Network+, CompTIA Security+, CISSP, ITIL, CISM, PCNSE, CCNA RS, CCNA Security, GSEC· Geographical Location: This position may be eligible for a flexible work arrangement. Individuals working in this position must be located within the state of California. ESSENTIAL FUNCTIONS· Managing and maintaining the organization’s computer systems, servers, network devices, firewalls, and storage infrastructure· Implementing and maintaining robust security measures to safeguard the organization’s systems, data, and networks against unauthorized access, cyber threats, and vulnerabilities.· Monitor performance of local area network (LAN), wide area network (WAN), network security, internet connectivity, servers, software, and hardware· Installing, configuring, modifying, troubleshooting, and/or managing Windows 2016/2022-based servers. Responsibilities include setup and configuration of Active Directory, Group Policy, Server Monitoring, Services, Replication, Trust Relationships, Certificates, Permissions, and other applications related to or embedded inside the Windows Server operating system. · Ensure the smooth deployment of new applications, systems, and network devices.· Setting up, configuring, troubleshooting, and/or managing multi-OU Windows-based network LAN/WAN. Responsibilities include utilization of Avamar Server Backup, monitoring network and server performance, and other troubleshooting and management tools. · Setting and modifying file server security and permissions, creating secure file shares, managing file server capacity, deploying network printers, troubleshooting connectivity errors between servers and workstations· Maintaining monitoring solutions. Verifying the integrity and availability of all computing resources, systems, and key processes. Reviewing system and application logs and verifying completion of scheduled tasks such as backups. · Develop and implement IT policies and procedures.· Developing, maintaining, and updating documentation of IT systems, configurations, processes, and procedures. This includes preparing reports on system performance, incidents, and upgrades, and providing insights and recommendations for improvement.· Working with and managing third-party support and service vendors.· Providing support for users. Investigating and troubleshooting issues proactively. Responding courteously and professionally to users’ IT-re