Housing Specialist

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.  

What We Offer 

• The compensation for this position can be up to $24.17 an hour.  Compensation will vary based on qualifications, skills, experience, and geographic location.  The salary range may also vary if you reside in a different location than the location posted.  
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!   
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. 

POSITION SUMMARY:

Schedule: Monday-Friday 6:30pm-3:00am

Under the direction of the Housing Supervisor the Housing Specialist provides client advocacy, case management, benefit establishment, linkage to Mental Health/Substance Abuse services and all other supportive services as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Encourages and promotes an environment that is strength based to assist clients in meeting their individual goals.

• Outreach and networks with internal Full Service Partnership (FSP) programs and conducts program presentations as needed, to obtain program referrals and maintain program maximum capacity.

• Conducts screening interviews, completes Intake documentation and coordinates move in and exits of all program participants.

• Provides onsite case management services in the areas of, but not limited to: Independent Living Skills, cooking groups, house meetings, social events, employment linkage, benefits establishment, and all other services needed to assist consumers in reaching their case plan and treatment plan goals.

• Collects program data as required to assist with the completion and submission of HUD annual progress reports.

• Maintains compliance according to Clinics’ guidelines and FSP funding requirements.

• Report all client mental health issues to Treatment/Housing teams in a timely manner, to troubleshoot and coordinate appropriate supportive services for clients and program benefit.

• Collaborates with local governmental departments (i.e. Department of Public Social Services (DPSS) Department of Motor Vehicles (DMV) Social Security Administration (SSI), to secure client benefits and necessary documentation.

• Completes charting/documentation expectations within the timelines established by the Program for service delivery per Agency requirements and provides services consistent with program needs pursuant to funding source directives, Pacific Clinics’ protocol and HIPAA compliance requirements.

• Maintains property beautification according to housing standards and report all property damages to Housing Department designee in a timely manner, to troubleshoot and coordinate appropriate repairs for clients and program benefit.

• Tracks and maintains inventory of household food, cleaning and office supplies, by providing Housing Department designee monthly purchasing report.

• Collects and tracks all client Rental payments and submit required documentation to housing department designee.

• Coordinates program Social Events, Food bank pick up, and on-going donations, event tickets, gift certificates, furniture, and appliances.

• Reports to work on time and maintains reliable and regular attendance.

• Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.

• Drives Agency-provided or personal vehicles for consumers, staff and others, as needed.

• Attends and participates in staff meetings to provide input towards program development and staff training.

• Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.