Sales Manager

Job Title: Sales Manager

Department:  Sales & Services

Reports To: Assistant Director of Sales

Supervises: None

FLSA Status: Salaried, Exempt

Why the Colorado Convention Center is a great place to work:

• $500 Signing Bonus after 30 days of service and an additional $500 bonus upon successful completion of 90 days of service!

• Generous Paid Time Off and Holiday Pay

• Health, dental, vision insurance, eligible upon hire

• 401(k) investment plan, with a discretionary employer match of up to 3%

• Healthcare reimbursement and flexible spending plans

• Employer-paid and supplemental life insurance

• Short- and long-term disability insurance available

• RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.

• Tuition reimbursement program

• Employee assistance program

Compensation: Compensation is dependent on experience and ranges from $59,400 - $63,000.

General Summary:

As a Sales Manager, you will focus on cultivating strong client relationships, negotiating contracts, and ensuring seamless collaboration to support successful events.

Primary Duties and Responsibilities:

• Maintain the booking calendar, manage correspondence, and ensure seamless follow-through on communications.

• Handle sales and contracting for event business generated by internal leads and VISIT DENVER-booked clients.

• Execute contract procedures, including negotiations, revisions, and amendments, in compliance with ASM GLOBAL policies.

• Provide ongoing support and exceptional service to existing clients.

• Respond promptly to inquiries received via the website, social media, CVENT, and other lead sources.

• Conduct site tours and pre-convention meetings to support sales efforts and enhance client engagement.

• Collaborate with internal departments to ensure event success and operational efficiency.

• Represent the convention center by participating in industry and community-related events as necessary.

• Support the Assistant Director of Sales and Director of Sales and Services with other duties that contribute to the center’s success.

Qualifications:
To successfully perform this job, an individual must meet each essential duty's requirements to a satisfactory level. The qualifications listed below represent the necessary knowledge, skills, and abilities. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

Education and Experience:

• Bachelor’s degree in business or a related field preferred, or 3–5 years of equivalent sales experience within the tourism industry; ideally with a focus on convention center operations.

• CMP (Certified Meeting Professional) certification is preferred.

• Experience in contract development and negotiation is a plus.

Skills and Abilities:

• Exceptional verbal and written communication skills, with the ability to interact effectively across all levels of staff and clientele, are required.

• Proficiency in English (speaking, reading, and writing) required.

• Ability to work effectively with diverse groups, both within the organization and in the community, required.

• Demonstrated ability to work collaboratively as part of a team and independently with minimal supervision required.

• Strong negotiation skills with the ability to identify and leverage competitive opportunities to secure new business.

• Excellent organizational and management skills are essential.

• Flexibility and the ability to prioritize tasks in a dynamic, fast-paced environment are critical.

• Attention to detail required.

• Strong problem-solving skills with a focus on organization required.

• Commitment to delivering professional and courteous customer service required.

• Proven track record of dependability and reliability required.

• Professional demeanor, appearance, and adherence to high work standards required.

• duties that contribute to the center’s success.

Technical Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required.

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable