Counter Sales Representative I
SoneparAbout the role
Ready to join us?
At OneSource, successful associates drive and promote our mindset of Adapt, Dare and Learn. You will be developed and empowered to make best-in-class business decisions and contribute to a customer-centric environment that delivers outstanding results.
What you will do:
- Fulfills the customer’s needs for materials in a timely manner.
- Provides a positive customer experience by greeting customers on the sales floor.
- Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette.
- Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of article such as quality and utility.
- Recommends additional products related to customer needs.
- Handles difficulties with customers and coworkers with diplomacy and seeks assistance when needed.
- Resolve customer order problems and complaints promptly.
- Acquires, uses, and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other companies.
What you will bring:
- High school diploma or General Education Degree (GED)
- One to two years desired from a two-year college; and one to two years related experience and/or training; or equivalent combination of education.
- Experience using Microsoft Office Suite, including Teams and Outlook
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and metric scales.
- Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Requirements and Work Environment:
- Work is sedentary in nature but may require standing and walking for up to 60% of the time.
- Work can involve the operation of forklift, equipment such as pallet jacks and climb ladders; bend, stoop, lift and move objects weighing up to 50 pounds.
Location: Santa Rosa, CA
Work hours: 8:00am – 5:00pm
Salary Range:
- This is a non-exempt position and pays between $19.42 – $25.90 per hour. This salary range reflects figures based on the primary location, within California. The actual range for the role may differ based on the location of the role.
About OneSource
OneSource, a Sonepar Company, is a leading electrical and industrial distributor across California, Arizona, Hawaii, Baja California and Mexico. We service the commercial, residential, utility, contractor and industrial markets. We currently have 19 locations across California, Arizona, Hawaii, Baja California and Mexico. We are always focused on our customer’s needs, quality and the service we provide to strengthen our position as a leading supplier in our markets.
About Sonepar USA
Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services. Sonepar entered the US in 1998 and continues to grow due to strategic acquisitions and organic growth. Today, Sonepar serves the market through a network of companies with over 400 locations nationwide. For more information, visit soneparusa.com.
Medical Plans (medical, dental, and vision), Long-term and Short-term Disability, Life Insurance, a robust 401K Plan, Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Employee Discounts, and opportunities for career progression.
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Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and
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