Sr Specialist Acct Sales OPS - Invoice Management (M/F/D)

Purpose & Overall Relevance for the Organization:

 

adidas Shared Services in Porto delivers high-quality services for Accounts Payable, Accounts Receivable, Retail Accounting, eCommerce Accounting, and other Finance processes as well as HR Services for adidas companies located in Europe and Americas.

 

Invoice Management is responsible for performing daily activities such as issuing the billings, unblocking invoice documents, correcting, and addressing invoicing errors and supporting the update of the orderbooks. The team supports projects, including process standardization, tools implementation and other ad hoc projects.

 

Key Responsibilities:

• Create UIT codes for e-Transportation process to Romania & Hungary
• Be in direct contact with warehouses, carriers & transportation teams to gather needed information
• Invoice management activities such as billing transmission, billing error resolution and monitoring billing due list
• Uphold relationships and communication with logistics and sales
• Maintain close contact with customer service, customer lifecycle, VAT teams and business partners, to allow timely resolution of the topics (including problem resolution and root cause analysis)
• Support implementation of improvement opportunities
• Monitoring and following up on differences between systems interfaces;
• Support ongoing projects for the implementation of technology solutions and act as key user and responsible for providing training to colleagues
• Perform financial controls over the team’s work
• Standing in for and supporting colleagues working in other teams within Acct Sales OPS
• Act as the point of contact for the process related issues and escalations
• Acting as the backup for the Team Leader

 

  

Key Relationships:

• GBS organization (Account and Sales Operations teams, Invoice to Cash department, Operational Excellence, Process Excellence, Internal Controls & Compliance)
• Sales Management Team
• Logistics
• Market Finance
• IT & Corporate Solutions

 

 

Knowledge, Skills and Abilities:

• Strong Finance Acumen
• Experience with Microsoft office tools
• Experience with SAP
• Experience with Salesforce.com is a plus
• Experience in a Shared Service environment or similar is a plus
• Ability to read, write and communicate in English in a business setting
• Ability to pay close attention to detail and high degree of customer orientation
• Good Problem solving and analytical skills
• Ability to meet deadlines
• Self-motivated and self-directed individual 

 

Requisite Education and Experience / Minimum Qualifications:

• Degree in Accounting, Business Management, Finance, Economics, or related areas.
• High level of customer orientation and communication skills
• 3+ years of working experience in providing customer support in the field of customer service, sales, or logistics
• Broad and deep theoretical understanding of job function

 

Apply with your CV in English.