Administrative Assistant

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.


What You Will be doing:

• Greet customers when they come into the office and take all incoming calls to the branch
• Telephone calls for Account Managers are qualified for urgency and specific needs and promptly communicated to the Account Manager or escalated to appropriate AVI personnel
• Assist customers with credit and collections questions
• Assisted Branch Administrator with documentation of customer returns within AVI policies and procedures
• Verify accuracy and of specific sales contracts.
• Assist with the arrangement and coordination of open houses, product shows/seminars and manufacturer representative visits

Requirements to Assure Success:

• Minimum of high school education required.
• Face-to-face communication skills, telephone communication skills, and customer relation skills are very vital to success in this position.
• The person must have computer literacy skills and basic knowledge in word processing, document scanning, and spreadsheets
• Ability to write simple correspondence, effectively present information and respond to questions from account managers, clients, vendors and others in the organization
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists


Why Should You Apply?
At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.

FORTÉ offers the following benefits to our employee owners:
• Medical Insurance: Options for HDHP and Copay plans.
• Dental and Vision Plans
• Employer Paid
• Short-Term Disability
• Voluntary Life Insurance and Long-Term Disability
• Employee Stock Ownership Plan (ESOP): 401(k) Match, Profit Sharing & Dividends
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employer Paid Employee Assistance Program: Three face-to-face visits with a counselor plus additional financial, legal, and health resources.
• Tuition Reimbursement

FORTÉ is an equal opportunity employer. Disabled/Veterans.